We understand how overwhelming your first visit can be. Our experienced team of staff and volunteers will endeavour to answer all your questions and concerns.

Before your first visit, one of our staff will call you to get some general information. This phone call will cover:

• general personal information;
• the names of physicians who are treating you now; and
• whether you need any interpretation help or someone to drive you to your appointment.

On average, your appointment will be about two weeks after we are contacted by your physician.

Before your first visit:

• You can call our counsellors or nurses for support and information
• Ask a family member or friend to come with you to your appointment
• Write down the questions you want to ask our staff. Or you can ask the person coming with you to your first appointment to help you remember your questions
• Visit our VIC Library or check out other sources of information about cancer
• Browse our Frequently Asked Questions page for information on centre location, transportation, parking, etc.
• Review the Health Assessment Form  that you will be asked to complete when you arrive for your first appointment
• View the New Patient Video which will provide you with an overview of the Vancouver Island Centre.