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You are not on this path alone: cancer care continues in the midst of COVID-19

Fighting cancer is never an easy thing for a patient to do, and during this unprecedented time it is even more difficult.
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But despite the enormous challenges posed by COVID-19, BC Cancer wants our patients and their loved ones to know that cancer treatments continue in BC and our teams of physicians, nurses and other care providers across the province are here to treat you and support you along the way.

“Cancer journeys have not stopped and neither have we,” says Dr. Kim Nguyen Chi, vice president and chief medical officer at BC Cancer. “You may see changes in the way we work, but the why we work has not changed; we are here to support patients and provide the best patient-centered care we can. We are here for patients, every step of the way.”

In keeping with safety guidelines provided by BC’s Provincial Health Officer Dr. Bonnie Henry, BC Cancer has taken steps prevent risk of exposure to COVID-19 at all of our facilities: patients and staff are being assessed for symptoms upon arrival to the centres, we have implemented an enhanced cleaning regime in all of our public and clinical areas, and we have taken steps to reduce the number of people who need to come to the centres by mailing prescription medications to patients and conducting virtual health appointments. Across the province approximately 800 visits per day take place virtually. This accounts for almost 70 per cent of all assessments performed by oncologists.

“We spoke with our oncologist Dr. Miller from our kitchen table,” shares Donna and Rob. “We were a little nervous at first, but being able to see our doctor from the comfort of home put us at ease and gave us a sense of confidence. It was our first meeting with her and we needed that confidence more than ever. When we go into the centre for treatment we aren’t worried about our safety. We know we’re in good hands.”

Many cancer screening services for non-symptomatic people have been temporarily suspended to assist in efforts to minimize COVID-19 transmission and allow the health system to focus on urgent and emergent care. Anyone concerned about their breast, colon or cervical health should connect with a primary care provider.

BC Cancer provides approximately 36,000 oncologist consultations and 64,000 IV chemotherapy treatment visits annually across the province. BC Cancer operates six regional cancer centres, providing assessment and diagnostic services, chemotherapy, radiation therapy, and supportive care.

Learn more:

BC Cancer, a program of the Provincial Health Services Authority, is committed to reducing the incidence of cancer, reducing the mortality from cancer and improving the quality of life of those living with cancer. It provides a comprehensive cancer control program for the people of British Columbia by working with community partners to deliver a range of oncology services, including prevention, early detection, diagnosis and treatment, research, education, supportive care, rehabilitation and palliative care. For more information, visit or follow us on Twitter @BCCancer.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. BC Cancer, BC Women’s Hospital and Health Centre and the BC Centre for Disease Control are programs of the Provincial Health Services Authority. For more information, visit or follow us on Twitter @PHSAofBC

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