Updated: March 1, 2010
Here is a list of some of our most frequently asked questions:
For background on cancer, causes and risk factors, and how cancer spreads, please read our Cancer Overview under Types of Cancer.
The BC Cancer Agency Cancer Prevention Program provides details on a variety of prevention activities plus useful tips and links.
Please see our Nutritional Support section for information on nutrition in cancer prevention, help for nutritional challenges during treatment, or to arrange to meet with one of our Registered Dietitians.
The BC Cancer Agency is recognized internationally for excellence in research resulting in new treatment protocols and the development of leading-edge technology. To find out more visit our Research section.
The BC Cancer Foundation is an independent charitable organization that supports breakthrough research and compassionate care through the BC Cancer Agency and BC Cancer Research Centre. There are a number of ways to make donations including online donations, organizing and taking part in special events, and via planned gifts.
The five BC Cancer Agency treatment centres in Vancouver, Fraser Valley (Surrey), Abbotsford, Vancouver Island (Victoria), and the Centre for the Southern Interior (Kelowna) provide both radiation therapy and chemotherapy.
Chemotherapy is also provided in hospitals and clinics (see Community Services) throughout BC. The BC Cancer Agency's Communities Oncology Network sets standards to ensure consistent treatment regardless of treatment location.
7. What types of treatment therapies are there?
For information on surgery, chemotherapy, radiation therapy, and other therapies and patient support, please see Cancer Treatment. Information on treatment of specific cancers is found in the Types of Cancer section. More detailed information about treatment for specific cancers is available in the Cancer Management Guidelines in the section for health care professionals.
Please start with the Cancer Drugs page within Cancer Treatment for general information for patients and a background on drug therapies. To look up descriptions of individual drugs use the Cancer Drug Manual. The database includes patient handouts for drugs and more detailed pharmaceutical monographs.
The Chemotherapy Protocols provide summaries of the various drug treatment plans for specific cancers used by the BC Cancer Agency Systemic Therapy Program staff at all regional cancer centres.
10. How do I donate my hair to make wigs for cancer patients undergoing treatment?
The following B.C. companies accept hair donations. In other provinces, please visit the Canadian Cancer Society website and search Hair Donations. The CCS website lists several programmes in Ontario that specialize in creating wigs for children.
Hair swept off the floor is not usable. Hair must be:
It isn't possible to meet the recipients of the finished wigs. Include your name and address in the envelope, as acknowledgements may be sent. If your donated hair cannot be used to make a wig, it will not be returned to you.
11. Are there job or volunteer or student opportunities at the BC Cancer Agency or BC Cancer Research Centre?
Available Career Opportunities at the BC Cancer Agency and the BC Cancer Research Centre are noted on our website.
Applications may be dropped off at the BC Cancer Agency Human Resources front desk on the 4th floor, East Tower, City Square, 555 West 12th Avenue. There is no receptionist, but mail can be left there on the counter, or mailed. The general Human Resources phone number during regular office hours is 604 877 6117. There is a recorded message that comes on if the receptionist is away from her desk, which is fairly often.
It should be noted that jobs are first advertised internally at our six cancer centres, then if not filled, advertised externally. It is Human Resources policy to accept resumes even though there are no jobs available.
Volunteer opportunities exist at all six BC Cancer Agency Centres. Please see the Volunteer webpage for the centre of your choice: Abbotsford Centre, Centre for the North, Centre for the Southern Interior, Fraser Valley Centre, Vancouver Centre, or Vancouver Island Centre.
Information about the various BC Cancer Agency screening programs for detection of breast, cervical, hereditary, lung, and prostate cancers is available under Screening Programs.
Centre for the Southern Interior (Kelowna)
To reschedule your first visit, please call the physician who referred you to the Cancer Centre. He or she will help you reschedule.
To cancel or reschedule appointments please call between the hours of 7:45 am to 5:00 pm, Monday to Friday:
Fraser Valley Centre (Surrey)
To cancel or change outpatient appointments please call between the hours of 8:00 am and 5:00 pm, Monday to Friday:
First Appointment: to cancel or change your first appointment, call the reception/information desk between the hours of 8:00 am to 4:00 pm Monday to Friday:
To cancel or change outpatient appointments after your first visit, please call:
Vancouver Island Centre (Victoria)
To cancel or reschedule appointments please call between the hours of 8:30 am to 4:30 pm, Monday to Friday:
14. Where can I find information about cancer cluster investigations?We have produced a page of information about cancer cluster investigations, disease clusters and cancer clusters on this website.
SOURCE:FAQs (http://www.bccancer.bc.ca/ PPI/ CommonQuestions.htm).
Page printed:2014/3/7. Unofficial document if printed. Please refer to SOURCE for latest information.
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