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Frequently Asked Questions

BC Cancer – Abbotsford
32900 Marshall Road
Abbotsford, B.C.V2S 0C2
Tel: 604-851-4710 or 1-877-547-3777 (B.C. toll-free)

  • We are located in the Sumas Wing of the hospital
  • An information desk and elevators are located in the lobby of the main atrium and the reception area of the Sumas Wing
  • Please check in at BC Cancer’s General Clinics located on Level 2
  • A clerk will assist you and may ask you to complete some documentation in a waiting area
  • If you were not pre-registered by phone, a clerk will help you complete your registration
  • If you need assistance, a volunteer or clerk will be available to escort you to your first appointment

The parking entrance is on Marshall Road. You can park in the lot by the entrance to the ambulatory building. This is the closest parking lot to the Sumas Wing, where BC Cancer – Abbotsford is located. Parking meters are located at each entrance to the building.

There are many parking spots for those with disabilities available by the main entrance as well as a taxi waiting area.


At ARHCC special rate parking passes are available for BC Cancer patients. These passes are valid only for the period issued and non-refundable. The pass is applicable for parking on the ARHCC property only and does not guarantee a spot.

Passes can be purchased from the parking ticket machines in the visitor parking lots. Please select the "SENIORS RATE" on the parking machine. As this rate applies only to BC Cancer patients, please show your BC Cancer appointment card if requested, to the parking ambassador.

Parking pass enquiries should be directed to Impark's lot manager at 604-368-7993. Please indicate that you inquiry is regarding Lot #1525


Parking rates are available on the parking meters onsite. 


The machines accept credit cards or cash (exact change only). For in and out privileges, please display ticket on dash. 


The hours of BC Cancer – Abbotsford are 8:00am - 4:30 pm, Monday to Friday. 

Administration: 8:30am - 4:30pm, Monday to Friday.
Radiation Therapy: 8:00am - 4:00pm, Monday to Friday.
Chemotherapy: 8:00am - 4:30pm, Monday to Friday.
Appointment Desk: 8:30am - 4:30pm, Monday to Friday. 


Go to Patient/Public Info, Coping with Cancer and under Practical Support you will find information about traveling to BC Cancer – Abbotsford. 


The restaurant is located on Level 1 and is open from 6:30 a.m. - 7 p.m., seven days a week. Cash, debit and credit are all accepted. Vending machines with snacks and drinks are also located outside the cafeteria and can take bills. 


There is a bank machine available in the main atrium (cash withdrawals only). 


All current vacancies are posted in the Careers section of our website. For further clarification, contact Human Resources at 604-877-6075. 


You are encouraged to bring an interpreter if you need help speaking with the staff, or an interpreter can be requested from the Patient and Family Counselling Department at 604-851-4733 or 1-877-547-3777 (B.C. toll-free). 


Please refer to our Feedback section for details on how to send us your comments. 


The wellness of our patients and staff is extremely important to us. Please review our Health and Safety information for guidance on what to do if you do not feel well. 


The BC Cancer Foundation is the fundraising arm of BC Cancer and enlists financial support from caring individuals and organizations to support research and enhancements to cancer care for all British Columbians. We are very grateful for your support.

Please visit the BC Cancer Foundation website for further information. 


Please refer to the During Your First Visit page for full details. 


Call the Systemic Therapy Nursing Telephone Care Line at 604-930-4053 or toll free 1-800-523-2885 (ask for the Nursing Telephone Care Line) to speak with a registered nurse during the hours of 8 a.m. - 4 p.m. Monday to Friday.

For the Radiation Therapy Nursing Telephone Care LIne, please call 604-870-7454 during the hours of 8 a.m. - 4 p.m. Monday to Friday. 


The Appointment Booking Desk at 604-851-4710 extension 645301.

The hours are Monday to Friday, 8:30 a.m. - 4:30 p.m..

To change a radiation therapy appointment,
please call the radiation booking desk at 604-851-4706
during the hours of 8 a.m. - 4 p.m.  

SOURCE: Frequently Asked Questions ( )
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