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Your Journey with Us

Suppporting you through your cancer journey.
Cancer journey
The cancer journey is not an easy road to travel without the support and guidance of your health care provider.

At BC Cancer – Abbotsford, while the main focus is on treating cancer, we also offer a wide variety of support services and education sessions to help you and your loved ones cope during this difficult time. Patients are provided with information at every step of the way, from referral to discharge, to make them knowledgeable about their diagnosis, symptoms and how to deal with lifestyle changes.

The effects of dealing with cancer can present unique challenges to your body, mind, relationships and lifestyle.  

Coping with cancer

Our Coping with cancer section has helpful information to assist you in your daily life:

Before your first visit

You may receive a telephone call before your first visit asking for information that will help us register you. If you do not receive a call, don’t worry; we will talk to you at the time of your appointment.

Please Bring With You:

  • your BC Care Card
  • all your medications in their original containers so that the physician may review them with you
  • the names and telephone numbers (work and home) of two contact people
  • your health history and any allergies that you may have
  • X-rays that you may have been given
  • any questions you may have
Browse our Frequently Asked Questions page for information on location, transportation, parking, etc.

Review the Patient Reported Information and Symptom Management (PRISM) form that you will be asked to complete when you arrive for your first appointment.

If you wish, you may print and complete the PRISM form and bring it with you to the main reception desk, at which time you will be handed a new patient brochure.

Support for your first visit

For your first visit, you will be in BC Cancer – Abbotsford for at least two or three hours. You may find it helpful to bring someone with you for support. They may remain with you during your visit with the physicians and other members of the health care team.


You are also encouraged to bring an interpreter if you need help speaking with the staff, or you can ask a member of the healthcaer team to request an interpreter for you.

Eat before your come

Because of the length of your appointment, we also suggest you have a meal before coming, or a snack in the restaurant located on Level 1 (unless otherwise instructed).
During your first Visit

On your first visit, report to the General Clinics located on Level 2. A clerk will assist you, and may ask you to complete some documentation in a waiting area. 

If you have not already completed the Patient Reported Information and Symptom Management (PRISM) form, the clerk will provide you with one; it will take around 15-30 minutes to fill in. 

If you were not pre-registered by phone, a clerk will interview you to complete your registration. If you require assistance, a volunteer or clerk will be available to escort you to your first appointment.

Meeting with your health-care team

Physicians will see you in the General Clinics on Level 2. A registered nurse may see you on your first visit too. Volunteers are also available to help and support you, and answer any questions you may have.

Your oncologist (a cancer specialist):

  • will review your medical hstory 
  • carry out a physical examination. 
  • may arrange for blood tests, X-rays, and/or scans

You may have to wait for the results of these tests before the doctor can make recommendations about the best treatment for you.

Planning your ongoing care

After your physical exam, your oncologist will talk to you and your family members about your ongoing care. This may include treatments such as radiation therapy or chemotherapy. 

Treatment usually does not start on the day of your first visit. Your oncologist will advise you about your cancer treatment and the side effects of treatments.

If you have pain or other symptoms, your oncologist may help you and your family doctor manage these, or may refer you to the pain and symptom management team. Your family doctor will continue to play an important role during this process.

Your next visit

At the end of the visit, the clerk will book your next appointment to BC Cancer. Sometimes, no further appointment is required and you may be referred to your family physician.

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SOURCE: Your Journey with Us ( )
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