Visitor information
*For patients requiring transportation assistance to and from BC Cancer - Kelowna, please contact Patient Family Counselling at 250-712-3963* For questions related to the suspension of hospital parking fees and other patient guidelines for COVID-19, please visit our BC Cancer COVID-19 FAQ page.
BC Cancer – Kelowna (Sindi Ahluwalia Hawkins Centre)
399 Royal Avenue
Kelowna, BC, V1Y 5L3 (
map)
Telephone: 250-712-3900
Toll-free (within BC): 1-888-563-7773
Monday to Friday:
8:00 am - 4:30 pm
(excluding statutory holidays)
Patient parking is available in the Royal Avenue parking lot, close to the main entrance. Discounted parking rates are available for current BC Cancer patients, by getting a code from our main reception desk. Parking is charged at hourly, daily or monthly rates. Adjacent to the front entrance, the parking pass dispenser accept coins and credit cards only; debit cards are not accepted and coins are not available on-site.
Short term parking is available on surrounding streets, and there are other parking facilities at
Kelowna General Hospital. For long-term BC Cancer patients, parking passes are available. These passes are valid only for the period issued and non-refundable. Passes are applicable for parking in the patient parking lot only. Parking pass inquiries should be directed to Impark Kelowna at
250-763-9905.
Construction notice
Starting June 10, 2019, the expansion of BC Cancer – Kelowna will begin. During this time, construction vehicles may be navigating the parking lot and along Royal Avenue which may slow access to the patient pick up/drop off area. Please allow extra time for drop offs in case there is added vehicle congestion in pickup and drop off areas. Limited parking is available- please allow extra time to find parking should you need to park offsite.
The health and safety of our patients and employees is extremely important to us. Please do not visit if you have a fever and respiratory symptoms, or have been exposed to an
infectious disease within the last two weeks. If you are a patient, please call your healthcare provider from home.
Smoking is not permitted in the buildings or on the grounds. This means that staff, patients, and visitors are not permitted to smoke on site. If you have questions about this policy, please email
smokefree@phsa.ca.
In consideration of our patients and staff who have scent-related allergies, please do not wear perfume, scented hairspray, cologne, deodorant, aftershave or other scented products while visiting. Thank you for your co-operation.
