Your first visit
Your first visit is for consultation and planning. You may receive a telephone call before your first visit asking for general information (i.e. general personal information, physician name) that will help us register you. If you do not receive a call, don't worry– we will get the information from you at the time of your visit.
The PRISM form takes around 15 to 30 minutes to complete. If you previously submitted a PRISM form, notify the clerk as you will not need to complete it a second time. Once submitted, you will then be directed to one of the clinics for your first visit with a cancer specialist.
During your first visit, you will meet members of your cancer care team. They will learn about you and, together, make plans for your care. It is very unlikely you will receive any treatment during this visit unless there are specific circumstances that call for it.
Your first visit will last about 2½ hours during which a physical examination will be conducted by a cancer specialist. This will be an opportunity to talk and ask questions to the specialist and your nurse.
At the end of your first visit, you will be provided with an appointment card, featuring your chart number and contact information, if we are expecting you to return. Any upcoming appointments will be recorded on this card. Please have it with you whenever you visit or contact us, as the chart number is used for identification; this will speed up your service.
If you need assistance, please call 604-930-2098
or toll-free (within BC) 1-800-523-2885
. For additional phone numbers, click here
. For more information about what to expect during a first visit, download the Guidebook for Patients