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Services

Use our services to make your visits easier.

At BC Cancer – Surrey, we offer many services to support patients and their families. Click the tabs below to learn more about support and treatment services available.

Support services
The following support services are available at BC Cancer – Surrey. For more information, click the links below or call 604-930-2098 or toll-free (within BC) 1-800-523-2885.

*Available at Surrey Memorial Hospital.

Cancer information centre

Located on the main level in BC Cancer – Surrey, the cancer information centre offers a wide range of material (books, audio tapes, videos) that can be borrowed, with the assistance from a volunteer.

Dressings

The Order of the Eastern Star provides free dressings as needed for every cancer patient in British Columbia. For more information, please check with a BC Cancer – Surrey staff member.

Interpreter services

An interpreter may be booked for appointments. To request an interpreter, mention it to the clerk when they contact you to set up your first appointment.

Pharmacy

The pharmacy is located on the main floor of BC Cancer – Surrey, adjacent to the Chemotherapy Room, and is open Monday to Friday, 8:30 am to 4:30 pm (excluding statutory holidays). To contact the pharmacy, call 604-930-4002 or toll-free (within BC) 1-800-523-2885 ext. 654002.

Restaurants

The hospital cafeteria is located on your left after entering the doors from the main BC Cancer – Surrey lobby to the hospital. You can also get a wide variety of snacks at coffee shops in the main hospital and the Critical Care Tower lobby areas.

Transportation

For more information on transportation assistance to and from cancer treatment appointments at BC Cancer – Surrey, visit Transportation & Lodging.

Wigs and head coverings

Donated wigs and head coverings are available at the Wig Station located on Level 1 by the elevators.
Treatment services
Various specialized cancer treatment-related services are available at BC Cancer – Surrey:


Ambulatory day care

Certain procedures, such as blood transfusions, PICC line insertions and certain drug infusions are carried out at Ambulatory Day Care located in the Jim Pattison Outpatient Care & Surgery Centre (9750 140 Street, Surrey, BC).

Chemotherapy

Chemotherapy is the treatment that involves use of chemical agents (drugs) to stop cancer cells from growing. Chemotherapy can eliminate cancer cells at sites great distances from the original cancer. As a result, chemotherapy is considered a systemic treatment.

Diagnostic imaging

If you need an x-ray, CT scan, or other similar test, you will be asked to visit Surrey Memorial Hospital’s Diagnostic Imaging department. To reach this, go down the stairs from the hospital’s main lobby.

In-hospital care

At some point in your treatment, you may have treatment that requires you to stay in hospital. In these cases, you will be admitted to a special unit for cancer patients at Surrey Memorial Hospital. Your cancer specialist will remain involved with your care while you are in hospital.

Laboratory

Lab tests are common for most cancer patients, so you will likely visit the lab at the hospital on a regular basis. Turn right as you exit BC Cancer – Surrey and you will find the lab entrance along the hallway leading to the hospital lobby.

Locally advanced breast cancer clinic

The locally advanced breast cancer clinic cares for patients who have locally advanced breast cancer and have been referred. This service ensures that patients receive care in an expedited manner. For more information, contact the BC Cancer – Surrey Nursing Line at 604-930-4053.

Nuclear medicine

The nuclear medicine service provides tests for physicians to "see" parts of a patient’s body. The Surrey Memorial Hospital Nuclear Medicine department is located off the hospital’s main lobby to the right of reception.

Palliative care/hospice support

For more information on palliative care teams and hospice support, call 604-930-4000 or visit our Pain & Symptom Management section.
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