Interpreter services can be arranged for patients who have difficulty speaking English. It is important for patients to understand what happens and what is said during their visits.
To help you communicate with your health-care professional, the Provincial Language Service offers an interpreting service 24 hours a day, in over 150 different languages and dialects. Sign language interpreters are also available for deaf and hard-of-hearing patients.
Patients or family members can ask a member of the health-care team to place a request for an interpreter (at no cost).
Please call 604-297-8400; toll-free 1-877-BC TALKS (1-877-228-2557). For more information on the service please see the Provincial Language Service website.
We encourage you to bring someone you trust to help you communicate your needs.
BC Cancer – Victoria's library also has materials available in other languages that help English-as-a-second-language patients better understand their cancer diagnosis and treatment.