Your first visit
**Due to the current COVID-19 global pandemic, if you have any of the following symptoms:
- Fever OR
- Cough – new or worsening OR
- Difficulty breathing/shortness of breath – new or worsening
in the days leading up to and on the day before your appointment, please phone the BC Cancer nurse line at 250-519-5596 for further direction. Please do not come to the centre if you have symptoms.
BC Cancer appreciates you limiting your accompanying visitor to one during this time.
Your first visit is for consultation and planning. You may receive a telephone call before your first visit asking for general information (i.e. general personal information, physician name) that will help us register you. If you do not receive a call, don't worry– we will get the information from you at the time of your visit.
When you arrive, a clerk will give you a new patient brochure, which contains contact details and important information about BC Cancer services, and the Patient Reported Information and Symptom
form. Measurement (PRISM)
The PRISM form takes around 15 to 30 minutes to complete. If you previously submitted a PRISM form, notify the clerk as you will not need to complete it a second time. Once submitted, you will then be directed to one of the clinics for your first visit with a cancer specialist.
During your first visit, you will meet members of your cancer care team. They will learn about you and, together, make plans for your care. It is very unlikely you will receive any treatment during this visit unless there are specific circumstances that call for it.
Your first visit will last about 2½ hours during which a physical examination will be conducted by a cancer specialist. This will be an opportunity to talk and ask questions to the specialist and your nurse. After the physical examination, the cancer specialist will talk to you about ongoing care.
At the end of your first visit, you will be provided with an appointment card, featuring your chart number and contact information, if we are expecting you to return. Any upcoming appointments will be recorded on this card. Please have it with you whenever you visit or contact us, as the chart number is used for identification; this will speed up your service.
If you need assistance, a volunteer or clerk will be available to escort you, and answer any questions you may have.
If you are a prostate cancer patient, we are excited to offer the Prostate Cancer Supportive Care (PCSC) Program to support you and your family. We offer complimentary education sessions and clinical services. Many of the sessions offer a virtual Web-Ex option. No referral is necessary.