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Use our services to make your visits easier.

At the Sindi Ahluwalia Hawkins Centre for the Southern Interior, we offer many services to support patients and their families. 

To reach someone at our Centre, see our Hours and Contacts.


Our library is open to anyone with questions about cancer. The Cancer Info Centre (CIC) at Kelowna is a lending library for public use on the main floor, with books, videos, and audio CDs, for various ages and languages.  Our medical librarian can help you find information. Also see the main BCCA Library page for online resources such as our catalogue.

 
During your visits to the SAH-Centre for the Southern Interior, you may be asked to take part in one of our research studies. Clinical trials look at new and more effective chemotherapy treatments. Other research may study different types of treatment, such as radiotherapy (brachytherapy), or offers patients a chance to contribute to future research through a "biobank" program.  This request can raise many questions, so before you make your decision, feel free to discuss your concerns with any member of your care team. Your oncologist can advise you if you are a suitable candidate for research studies.
 

Dental services are available by referral from your oncologist. The dentist will take needed xrays, and see if there are any concerns to be addressed prior to radiation or chemotherapy. They will also advise you in mouth care during and following your treatment. Our services are not to provide routine or needed dental care unrelated to direct care for your cancer treatment.

 

If requested, an interpreter may be booked by Information and Admitting when they contact you to set up your first appointment.

 
If you are having difficulty eating or drinking, or if you are losing weight during treatment, ask your nurse or doctor to make a referral to the dietitian. Nutrition is important in cancer care to help reduce treatment side effects and to help you maintain your weight. A registered dietitian is available, by appointment, for Counselling Monday to Friday. Advice can also be given by telephone.
You can also call our Oncology Dietitian at Health Link BC 8-1-1 for general cancer nutrition questions.
BCCA Oncology Nutrition 

Palliative care is specialized medical care for people with serious illnesses. At the BC Cancer Agency, this type of care is focused on providing patients with relief from symptoms, pain and stress, whatever the cancer diagnosis. The goal is to improve quality of life for both the patient and the family. 
Palliative care is provided by a team of doctors, nurses and other specialists who work with a patient’s other doctors to provide an extra layer of support. It is appropriate at any age and any stage in a serious illness, and can be provided together with curative treatment.
 
It is natural to experience a great deal of stress, fear, anger and helplessness when you or a family member are faced with a diagnosis of cancer and its treatment.  Social workers and counsellors who specialize in cancer care are available to support you, and can provide individual, couple and family counselling support. They also offer a number of group programs – please refer to Support Programs to view the monthly group calendar. Psychiatrists at our Centre offer further mental health care, by referral.

In addition, there are often many practical and financial concerns. Patient and Family Counselling staff can provide assistance and information about transportation, accommodation, financial resources, community services and other practical resources. 
 
The SAHCSI Pharmacy is located on the second floor of the cancer centre, adjacent to the Chemotherapy Room. The pharmacy will provide you, free of charge, with many of the cancer treatment drugs prescribed for your treatment. They will prepare the drugs that are administered while you are at the centre, and will provide you with some of the drugs which you will take at home. Drugs not provided free at the centre may be purchased at a retail pharmacy. You will be provided with written instructions for taking your medication. 

Our pharmacists are available to discuss any questions about prescriptions that are dispensed from our pharmacy. Just drop by the pharmacy on the centre’s second floor.
 
The BC Cancer Agency Prevention Team works to prevent cancer by providing advice on lifestyle choices that can affect the risk for many cancers. 

Our Prevention Programs take an evidence-based approach to educating about the five lifestyle choices related to cancer prevention. We offer cancer prevention information to partnering organizations, patients, their families and the general public. 

Stopping smoking can improve the outcomes of your cancer treatment and recovery. It is best to stop as 
soon as you can. 

For more about preventing cancer, visit:

 
Survivorship is a key component of the cancer care continuum. It is the link between treatment and recovery and between the patient, the cancer agency, and their primary care team. Survivorship resources and services are intended to help a person cope with their new normal, while also ensuring their health care providers have the education, tools, and resources they require to provide high quality care to cancer survivors. Visit the BC Cancer Agency Survivorship page, and ask your healthcare team.
 
Telehealth is the use of video conferencing to provide health care services across the province. Arranged from a private location in your community, telehealth enables you to see and speak with a health care professional at the cancer centre without having to be there in person. You are able to ‘meet’ with your health care professional using a television screen, video camera, and microphone, over a secure network. This videoconference may mean you do not have to travel to the cancer centre for all appointments.
This service is available for out-of-town patients in many communities throughout the province. For further information about telehealth services and to see if they are appropriate for you, please discuss with your health care professional.
 

Each of the BC Cancer Agency’s centres delivers cancer treatment based on provincial standards and guidelines established by the Agency. Specialized treatments include assessment and diagnostic services, chemotherapy, radiation therapy, and supportive care. The BC Cancer Agency SAHCSI provides a full scope of cancer treatments in Kelowna. 


Systemic Therapy

Chemotherapy and hormone therapy use special drugs to destroy cancer cells. You may take these drugs by mouth, or may have them injected through a vein in your arm.


Radiation Therapy

Radiation therapy uses beams of high-energy x-rays to destroy cancer cells. It is required by almost half of all cancer patients at some point in their treatment.


Biological Therapy and Immune Therapies

Some newer treatments use special agents which are not like other drugs. Your oncologist and pharmacist will explain your treatments and answer your questions.


Surgery

Surgery alone sometimes cures cancer. Sometimes it is used in conjunction with other treatments such as chemotherapy (cancer drugs) or radiation therapy.




For more information about the BC Cancer Agency healthcare professionals, see the Cancer Care Team. To learn about your care, visit Your Journey With Us.
 
During treatment, many people have imaging, lab tests, and more, at the hospital next door. Look for  Services at Kelowna General Hospital in Your Journey With Us.

More activities at the Sindi Ahluwalia Hawkins Centre for the Southern Interior:
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