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Vancouver Centre

We care for and support patients with cancer in the Vancouver area.

The Vancouver Centre is one of six regional care centres of the BC Cancer Agency.

Visiting the Centre

We are located at 600 West 10th Avenue, between Ash and Heather streets, very close to Vancouver General Hospital. We also have a clinic in the Fairmont Building, at 750 West Broadway.

Phone numbers

  • Main number: 604-877-6000; Toll-free in BC & Yukon: 1-800-663-3333
  • Admitting & Reception: 604-877-6050
  • Ambulatory Care Reception: 1-800-663-3333 (ask for Ambulatory Care)
  • Appointment changes: call Ambulatory Care
  • Chemotherapy: 604-877-6218
  • Library & Cancer Information Centre: 604-675-8001; Toll-free in BC and Yukon: 1-888-675-8001 ext. 8001
  • Nutrition Services: 604-877-6000 ext. 2013
  • Patient Care Nurse Line (to speak to a Registered Nurse at the Vancouver Centre with general questions about your treatment or symptoms): 604-877-6025 (Hours: Monday to Friday 8:30 a.m. to 5:00 p.m.)
  • Patient & Family Counselling: 604-877-6000 ext. 2194
  • PET (Functional Imaging): 604-707-5951
  • Pharmacy: 604-877-6135
  • Radiation Therapy: 604-877-6014
  • Radiation Therapy appointment changes: call Radiation Therapy Booking Desk: 604-930-4007 (Hours: Monday to Friday 8 a.m. to 4:30 p.m.)

Open hours

  • Administration: Monday to Friday 8:30 a.m. to 4:30 p.m. 
  • Chemotherapy: Monday to Friday 7:30 a.m. to 6:30 p.m. (and some Saturdays throughout the year; hours may change depending on workload)
  • PET (Functional Imaging): Monday to Saturday 7:00 a.m. to 6:30 p.m.​
  • Radiation Therapy: Monday to Friday 8:30 a.m. to 6 p.m. (hours may change depending on workload)
  • Outpatient Pharmacy: Monday to Friday 8:30 a.m. to 5 p.m.

We are closed on weekends and statutory holidays.

Site amenities

There is no bank machine in the Vancouver Centre. We previously had one on site but this was removed due to low use. You can find ATMs for TD, BMO, RBC and HSBC on Broadway between Laurel and Cambie. There is an ATM for Scotiabank at City Square Shopping Centre. All are within a few blocks of the Centre. 

 

The cafeteria is open to patients and their families from 7:00 a.m. to 2:00 p.m. Monday to Friday. It is on the ground floor, on your left once you pass the elevators in the main lobby.


There is also a wide array of eateries a block away on West Broadway, and at City Square Shopping Centre there is a ground-floor food court. 

 

Located on the main level in the Vancouver Centre, the Information Centre offers a wide range of material (books, audio tapes, DVDs) relating to cancer that can be borrowed. A Volunteer will help you sign out the materials.

 

There is a comfort cart that circulates the Vancouver Centre and is operated by our volunteers. You can receive complimentary tea, coffee and snacks from this team. 

 

Transportation & accomodation

For options and information about accomodation and transportation, see Practical Support.

Vancouver Centre

Parking

Parking entrance

The parking entrance is on Ash Street at the corner of West 10th Avenue. You can enter the Vancouver Centre from parkade levels 1, 2 and 3, and a parkade elevator is available to you. For your first visit, please enter on Level 1 and go to the reception desk in the lobby.

Patient drop-off & pick-up

There is an area for patient drop-off and pick-up and two parking stalls at the 10th Avenue entrance to the Centre. Paid parking time allowed at the entrance is 15 minutes. Wheelchairs are available in the lobby and inside the entrances from the parkade into the building.

Payment instructions

From 6:00 a.m. to 9:00 p.m. Monday to Friday (except statutory holidays):

  1. Pull a ticket from the meter gate before entry to the parkade
  2. Park in first available stall in any Patients Only stalls
  3. When exiting, present ticket and pay required rate via the parking booth attendant. Cash, debit card or credit card accepted.
 

From 9:00 p.m. to 6:00 a.m. and anytime on weekends and statutory holidays:

  1. Park in first available stall in any Patients Only stalls
  2. Proceed to the nearest parking meter and touch the screen to activate the meter
  3. Scroll through menu to find appropriate rate
  4. Pay required rate via exact coin or credit card. Note: Dispenser does not provide change.
  5. Return to your vehicle and clearly display receipt

Rates

  • $1.75 for the first 1/2 hour or portion
  • $3.50 hourly rate up to a maximum of $14.25 per day
  • $4.25 for evenings & weekends including statutory holidays
  • $51.75 weekly visitor pass for patients only 
  • $103.25 monthly pass for patients only 

Rates are subject to change without notice. 

Financial help for parking costs may available; please talk to your unit social worker for more information.

About us

The Vancouver Centre provides oncology consultations, surgery, chemotherapy, and radiotherapy treatments for people who live in Vancouver. 

Through the BC Cancer Agency, we provide a broad range of services including prevention, treatment, screening, genetic counselling and supportive care. For full details about the centre, see the New Patient Guidebook

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