Your first visit
On your first day, check in at Admitting on Floor 1. After you are admitted, on other visits you can go directly to where your appointment is scheduled. Most patients check in on Floor 2 for doctor appointments, and Floor 3 for lab tests and diagnostic imaging.
You will be greeted by a unit clerk at the reception desk.
They will hand you a new patient brochure, which contains important information about the centre, services and contact information.
They will also give you the Patient Reported Information and Symptom Management (PRISM) form which will take around 15 to 30 minutes to fill in. If you have completed the form in advance of your visit, you will not need to complete it a second time. Just advise the unit clerk that your form is completed (please however, collect the new patient brochure).
You will then be directed to one of the clinics for your appointment with your oncologist.
You will meet physicians and oncology nurses in the Ambulatory Care Unit on the second floor.
The first person you will meet is the nurse who will explain to you how your time will be spent during your first visit to the centre. You will also be assisted by volunteers who are there to help and support you, and answer any questions you may have.
Your medical history will be discussed and a physical examination will be carried out.
When the examination is finished an oncologist (a cancer specialist) will review this information along with your reports and records. The oncologist will then sit down with you and your family members to talk about treatment choices and the plan for your ongoing care.
The oncologist may arrange for blood tests, x-rays or scans. You may have to wait for the results of these tests before the best treatment can be designed for you. Treatment does not usually start on the day of your first visit.