Location: The pharmacy is located on the 2nd floor of the Cancer Centre across from the 2nd Floor Reception.
Pharmacy hours: 9:00 am to 5:00 pm, Monday to Friday, closed from 12:30 pm to 1:30 pm.
Closed: Weekends and statutory holidays
Toll-free (in BC): 1-800-670-3322 Local 695510
Refills: Phone, mail, or fax your request. Please allow at least 2 business days for processing.
When to call the pharmacy: If you have refills on your prescription, you can call the pharmacy directly and leave a message requesting your refill.
When to call the doctor’s office: If you have no refills left on your prescription, you will need to contact your oncologist or family doctor’s office for a new prescription. Your doctor can fax the new prescription directly to us. To ensure there is enough time for all the necessary arrangements, please call the doctor’s office at least 2 weeks before you run out of medication.
Picking up your prescription: Bring identification (ID) when picking up prescriptions from the pharmacy. One piece of primary ID (eg. driver’s license, passport, provincial identity card issued by the province of BC, etc) or two pieces of secondary ID (eg. BCCA identification card, care card issued by the province of BC, birth certificate, Canadian citizenship card, etc).
Designating someone to pick up your prescription: When someone else is picking up your medication, he or she must provide your name and a signed letter from you, or one piece of your primary ID or two pieces of your secondary ID.
Labwork: For some treatments, you will need to have labwork done and reviewed before your prescription can be filled.
All BCCA approved medications used to actively treat your cancer are provided free of charge at the BC Cancer Agency Pharmacy. Prescriptions for medications for supportive care, such as antinauseants or pain control medications, must be taken to and paid for at a community pharmacy. For more information, see Drug Funding
Inpatient services: Vancouver Centre only