CST for Patients

We've gone electronic!

Five of six BC Cancer centres use CST Cerner. 

BC Cancer – Vancouver started using this new system in 2021, followed by BC Cancer – Prince George in 2023. The Abbotsford, Surrey and Victoria centres as well as the Nanaimo Community Oncology Network (CON) site started using CST Cerner in 2024. BC Cancer – Kelowna and select associated CON sites will be part of a later rollout of CST Cerner.

CST Cerner and related practice changes are designed to improve the safety, quality and consistency of patient care. CST stands for Clinical & Systems Transformation.

What are the benefits of going electronic? 

  • Care teams with real-time access to the information they need for more seamless communication about patients
  • Less time repeating information or tests
  • A safer medication management process

Will patients be able to access their own information? 

Some of your health records may already be available online through a number of virtual platforms. For more information go to Access Health Records​.

Questions?

If you have any questions or concerns, please talk to a member of your BC Cancer care team. If your care team cannot address your concerns, they will connect you with department or centre leadership.

If you feel your issue was not addressed or your complaint was not resolved, you may wish to contact the Patient Care Quality Office (PCQO) directly: pcqo.phsa.ca. 

Resources:

Learn more about the benefits at CSTproject.ca.

Do you identify as Indigenous? Learn more about how Indigenous self-identification can support you as a patient at BC Cancer.