BC Cancer – Victoria

One of BC Cancer's six regional care centres, BC Cancer – Victoria provides care and support for patients with cancer.

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Visitor information
BC Cancer – Victoria

Location information

BC Cancer – Victoria

2410 Lee Avenue
Victoria, BC
V8R 6V5 (map)

Phone: 250-519-5500
Toll-free (within BC): 1-800-670-3322

​Ernie and Yvonne Yakimovich Integrated Care and Research Pavilion

2340 Richmond Road
Victoria, BC
V8R 4R9

The Patient and Family Counselling and Hereditary Cancer teams are located at this building.

See the campus map​ for more information.

BC Cancer – Victoria is located on the traditional and unceded territory of the Lək̓ʷəŋən Peoples, known today as the Esquimalt and Songhees Nations.

Hours of operation

​Centre doors open:
Monday to Friday, 7:30 a.m. to 7 p.m.

Closed on statutory holidays.

Please note that department hours may vary.

Parking

Free parking for cancer patients

If you are visiting BC Cancer - Victoria for appointments or tests related to your cancer treatment, you can park for free.

When you arrive, check in at the reception desk at the main entrance on Lee Avenue. Reception staff will provide a coupon code to enter at the parking pay station.

Please do not pay for parking.

For more information, visit the Parking for Patients page.

If you are attending a cancer treatment appointments at an Island Health hospital site, visit the Island Health parking page for information about free parking.

Where to park

Parking is available in the lot across from the main entrance on Lee Avenue.

See the parking map for details.

Paid parking

Visitors who are not on site for cancer treatment must pay for parking.

The parking pay station is located at the entrance to the centre and offers:

  • Hourly parking: $1.50 per hour
  • Weekly parking: $26.75 

The pay station accepts:

  • Coins
  • Credit cards

The pay station does not accept debit cards.

You will need your stall number to pay for parking.

Travel and accommodation

If you are travelling to Victoria for cancer treatment, visit the Transportation and Lodging page or download the travel information handout (PDF).

Health and safety

The health and safety of our patients, visitors and staff are important to us.

Please do not visit if you:
  • Have a fever
  • Have respiratory symptoms
  • Have been exposed to an infectious disease within the past two weeks

Patients

If you develop new or worsening symptoms before your appointment, contact your cancer care team before coming to the centre.

Tell them about your symptoms. They may:

  • Reschedule your appointment
  • Offer you a virtual appointment, if appropriate

Visitors

Please stay home if you have cold or flu symptoms or a known infection.

Masks

Masks are available at the main entrances.

Wearing a mask is a personal choice. We ask staff, patients and visitors to respect the choices of others.

Smoke-free and scent-free environment

Smoking is not permitted in any building or anywhere on BC Cancer - Victoria grounds.

Staff, patients and visitors must not smoke on site.

If you have questions about this policy, please email smokefree@phsa.ca.

Scent-free environment 

Many patients and staff have scent sensitivities or allergies.

Please avoid wearing:
  • Perfume
  • Cologne
  • Scented hairspray
  • Scented deodorant
  • Aftershave
  • Other scented products 
Thank you for helping us maintain a comfortable environment for everyone.

Centre overview

Located in Victoria, next to Royal Jubilee Hospital, BC Cancer – Victoria serves the residents of Vancouver Island.

BC Cancer – Victoria is an active research centre that helps generate new knowledge through research conducted onsite. Clinical trials are an important part of patient care, and our team continues to support a growing research program.

Department directory

To contact the main reception desk, call 250-519-5500 or toll-free within BC at 1-800-670-3322.

For contact information for other departments, see the Victoria directory (PDF).

​​Services

BC Cancer – Victoria offers a full range of services for patients and families, including:

To learn more, visit Services.

Support programs

BC Cancer – Victoria offers support programs to help patients and families throughout cancer care.

To learn more, visit Support Programs.

Frequently asked questions

Select the "+" beside each topic below to view answers to frequently asked questions.

The BC Cancer Foundation works with donors to fund innovation at BC Cancer and help bring world-class cancer care closer to home.

Donor support helps improve care in the region by funding BC Cancer experts, research, care innovation, and faster access to treatment at BC Cancer – Victoria.

To learn more or make a donation, visit the BC Cancer Foundation website.

If you need help communicating, you can:

  • Bring your own interpreter
  • Ask a member of the health care team to arrange an interpreter
  • Book an interpreter in advance by calling the Provincial Language Service at 604-297-8400 or toll-free within BC at 1-877-228-2557

An interpreter may stay with you throughout your visit.

You may bring your cell phone to BC Cancer – Victoria.

Please keep your phone on vibrate mode and do not use it in consultation or treatment areas.

You may bring a family member, friend, or other support person to your appointment. Having someone with you can help you remember important information discussed during your visit. They may stay with you throughout your appointment.

Please note: If you have appointments in the chemotherapy room, we ask that someone accompany you only for your first visit to help support staff and patient safety.

For future chemotherapy treatments, you may bring one support person if you need assistance with:

  • Cognitive or memory challenges
  • Communication or language translation
  • Mobility needs
  • Mental health support

To help protect people with scent sensitivities or allergies, please do not wear scented products when visiting BC Cancer - Victoria.

For information about transportation assistance for cancer treatment appointments, visit Transportation & Lodging.

Smoking is not permitted in BC Cancer – Victoria's buildings or on its grounds.

Because your visit may be lengthy, we recommend that you eat before you arrive or bring food and drinks with you, unless your care team has given you other instructions.

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