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Pharmacy

We prepare, assess, monitor and educate about cancer drug therapy for our patients, and support BC pharmacy staff who provide oncology medications to cancer patients.

​The Pharmacy website includes our contact and drug funding information, in addition to our educational and procedural resources. It also contains an archive of FAQ questions frequently asked by community oncology network (CON) pharmacy staff, and links to other pharmacy-related sections of the BC Cancer Agency website.

Resources

See the Drug Index for: 

  • Drug monographs 
  • Drug-specific patient handouts

See the Cancer Drug Manual for:

  • Chemotherapy Preparation & Stability Chart
  • Hazardous Drug List [Safe Handling]
  • Safe disposal of sharp and contaminated medical supplies at home [Safe Handling]
  • Safe disposal of waste at home after chemotherapy [Safe Handling]
  • Chemotherapy Drugs and Pregnancy [Appendix]
See the Chemotherapy Protocols section for:
  • Protocol-specific patient handouts
  • Supportive Care protocol summaries such as:
  • Hypersensitivity reactions to chemotherapeutic agents (SCDRUGRX)
  • Anti-emetic guidelines (SCNAUSEA)
  • CAM patient information resources
  • BC Cancer Agency recommendations around using Natural Health Products
General information about  cancer treatment can be found in Cancer Management Guidelines.

For specific drug information not found above, please contact your local BC Cancer Agency Pharmacy department or Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

 
See the BC Cancer Agency Pharmacy Education section for the Pharmacist Education Program, oncology pharmacy education resources and links to presentations and upcoming events.

See the Frequently Asked Questions (FAQs) section for an archive of questions frequently asked by community oncology network (CON) pharmacy staff.

See the Sytemic Therapy Update section for the Systemic Therapy Update Newsletters. 
The BC Cancer Agency Pharamcy has developed the following guides and manual to assist pharmacy staff in their oncology practice:

Clinical Pharmacy Guide: Chemotherapy Assessment & Review

A comprehensive guide that leads the pharmacist through the process of interpreting BC Cancer Agency chemotherapy protocols and applying the information clinically.

Safe Handling Standards Manual: BC Cancer Agency Pharmacy Practice Standards for Hazardous Drugs

A manual that contains aseptic and safe handling standards that meet best practice standards set forth by WorkSafe BC, NIOSH, ASHP, ISOPP, USP797, CSHP, and CAPhO

Symptom and Side Effect Management Resource Guide

A guide that provides convenient links to symptom and side effect management related information on a variety of topics.

Policies

See the Sytemic Therapy Program [Policies & Procedures] section for BC Cancer Agency Systemic Therapy Policies and Procedures.

See the Safe Handling Manual [Modules 1 and 4 Directives] for BC Cancer Pharmacy Directives.

Contact Us

BC Cancer Agency Pharmacy Departments

Abbotsford Centre: 604-851-4709
Centre for the North (Prince George): 250-645-7306
Centre for the Southern Interior (Kelowna): 250-712-3952
Fraser Valley Centre (Surrey): 604-930-4002
Vancouver Centre: 604-877-6135
Vancouver Island Centre (Victoria): 250-519-5510

Communities Oncology Network Educators

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
lferrier@bccancer.bc.ca
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
rkalyn@bccancer.bc.ca
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
mkbains@bccancer.bc.ca
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
(250) 519-5500 ext 693745

Communities Oncology Network Hospitals


CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Oncology Certification Program

Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

See the Pharmacare web page for information such as:
  • Information for prescribers
  • Provide your input into Pharmacare Formulary Decisions 
  • Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:

To connect to BC Cancer Agency pharmacy rounds:

  • By teleconference:
    • Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347
    • Dial-in: 604-707-4540 or 1-855-807-4540
    • Passcode: get from organizer
  • By videolink:
    • Reserve videolinked room at your centre
    • Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347

Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.

Tab Heading

BC Cancer Agency Pharmacy Departments

Abbotsford Centre: 604-851-4709
Centre for the North (Prince George): 250-645-7306
Centre for the Southern Interior (Kelowna): 250-712-3952
Fraser Valley Centre (Surrey): 604-930-4002
Vancouver Centre: 604-877-6135
Vancouver Island Centre (Victoria): 250-519-5510

Communities Oncology Network Educators

Hospitals in BC/Yukon 

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
lferrier@bccancer.bc.ca
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
rkalyn@bccancer.bc.ca
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
mkbains@bccancer.bc.ca
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
spellatt@bccancer.bc.ca
(250) 519-5500 ext 693745

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):
Email: bccapatientbilling@bccancer.bc.ca

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Email: oscar@bccancer.bc.ca
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Email: cap_bcca@bccancer.bc.ca
Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Email: BCCA-EAP@bccancer.bc.ca
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Oncology Certification Program

Email: rxchemocert@bccancer.bc.ca
Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

The BC Ministry of Health also provides information for pharmacists:
Information for prescribers
Provide your input into Pharmacare Formulary Decisions 
Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:
Multimedia: 
mmedia@bccancer.bc.ca
1-604-707-5900 ext. 2150
toll-free 1-800-663-3333 ext. 2150 
Carilyn Gascoyne:
cgascoyn@bccancer.bc.ca (for email notification of topics)
To connect to BC Cancer Agency Pharmacy Rounds:
By teleconference:
Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Dial-in: 604-707-4540 or 1-855-807-4540
Passcode: get from organizer
By videolink:
Reserve videolinked room at your centre
Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.
SOURCE: Pharmacy ( )
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