Pharmacy

We prepare, assess, monitor and educate about cancer drug therapy for our patients, and support pharmacy staff in BC who provide oncology medications to cancer patients.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​The BC Cancer Pharmacy website includes our contact and drug funding information, in addition to our clinical, educational and procedural resources. It also contains an archive of FAQ questions frequently asked by Community Oncology Network (CON) pharmacy staff, and links to other pharmacy-related sections of the BC Cancer website.

Resources
​BC Cancer COVID-19 information and resources for professionals in cancer care. 
  • ​COVID-19 Treatment Information
  • COVID -19 Testing information
  • COVID-19 Vaccine Information 
  • Clinical Guidelines
  • Remote ordering of Systemic Therapy during the COVID-19 Pandemic​

Links to frequently accessed drug information are provided below.

Auxiliary Label List (PDF)

Biosimilar Drugs

Cancer Drug Manual

Cancer Drug Pharmacology Table

Cancer Management Manual

Complementary & Alternative Therapies (CAMs)

Drug Funding (BC Cancer & Other sources of drug funding)

Extravasation

Final compounded cancer drug product check

Fluorouracil

Hazardous Drug List

Immunizations and Infection Prophylaxis

Infusion-Related Reactions Management

Patient Safety Handouts/Education

Pregnancy

Supportive Care Protocols for guidelines, and orders and handouts where available for:

  • Anti-emetics (SCNAUSEA)
  • Cytokine Release Syndrome management (SCCRS)
  • Denosumab for prostate cancer bone metastasis​ (SCDMAB)
  • Erythropoiesis-Stimulating Agents (SCESA)
  • Hepatitis B Virus Reactivation Prophylaxis (SCHBV)
  • Immune Effector Cell-Associated Neurotoxicity Syndrome management (SCICANS)
  • Immunotherapy Immune-mediated AEs management (SCIMMUNE)
  • Infusion-related Reactions management (SCDRUGRX)
  • Lidocaine parenterally for extreme pain (SCPAINLI)
  • Magic Mouthwash for oral mucositis (SCMMW)
  • Mesna for hematuria secondary to oxazaphosphorines (SCMESNA)
  • Sufentanil sublingually for incidental pain (SCPAINSU)

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For specific drug information not found above, please contact your local BC Cancer Pharmacy department or Provincial Drug Information at: druginfo@bccancer.bc.ca or 604-877-6275.

Links to information about educational resources for pharmacy are provided here. Also see the Guides & Manuals section below.

Pharmacy Education Programs

Go to the Pharmacy Education section of the BC Cancer website for information about the self-directed BC Cancer Oncology Pharmacy Education Program​ modules or the BC Cancer Pharmacy Residency Program.

CON pharmacy educators

Visit the Community Oncology Network Pharmacy Educators​ page to explore available support for oncology pharmacy staff working outside of the BC Cancer Centres.

Contact your CON Pharmacy Educator with questions, to be added to a mailing list, or to arrange a videoconference presentation or site visit for your site.

Frequently asked questions

Refer to the FAQ web page for an archive of frequently asked questions from oncology pharmacy staff.

Some recent changes to the FAQs:

Antinausea Medication - PharmaCare Funding (Revised May 2025)

Dexrazoxane (Revised Aug 2025)

Pharmacy Rounds

BC Cancer Provincial Pharmacy Rounds are usually held on the fourth Thursday of each month and may be available to CON pharmacy staff.

Join your CON Pharmacy Educator's mailing list for an invite and to suggest topics of interest. Connection information is sent out the week of the rounds, and slide copies are available the morning of the rounds.

Systemic Therapy Update Newsletter

On the first business day of each month, the Systemic Therapy Update newsletter is emailed to subscribers and published on the Systemic Therapy section of the website.

The implementation of new and revised BC Cancer treatment programs, policies and procedures are generally coordinated with an announcement in the Systemic Therapy Update. This ensures that important practice changes at BC Cancer are supported with timely communication and/or education. Contact bulletin@bccancer.bc.ca to subscribe.

BC Cancer Pharmacy has developed the following guides and manuals to assist pharmacy staff in their oncology practice.

Cancer Drug Manual

The Cancer Drug Manual contains general cancer drug information: monographs, preparation and stability charts, auxiliary labels (oral), Hazardous Drugs List, Extravasation Hazard Table, and relevant patient handouts. It is developed with multi-disciplinary input and managed by BC Cancer Provincial Pharmacy.

Clinical Pharmacy Guide

The Clinical Pharmacy Guide - Clinical Assessment of BC Cancer Drug Treatment Protocols is a comprehensive guide that leads the pharmacist through the process of interpreting and clinically assessing BC Cancer treatment protocols and orders. It is developed and maintained by the CON Pharmacy Educators, and consists of a didactic section followed by case studies.

Safe Handling Standards Manual

The Safe Handling Standards Manual - BC Cancer Pharmacy Practice Standards for Hazardous Drugs contains aseptic and safe handling best practice standards for hazardous drugs, and standards for pharmacy oncology medication checking, followed by BC Cancer Pharmacy for safe and accurate delivery of cancer drug therapy. It is developed and maintained by the BC Cancer Pharmacy Oncology Certification Program.

Symptom & Side Effect Management Resource Guide

The Symptom & Side Effect Management Resource Guide is a curated collection of accessible resources designed to support healthcare professionals and patients in managing symptoms and side effects across a wide range of topics. It is developed and maintained by the CON Pharmacy Educators.

Links to frequently accessed hazardous drug safe handling information are provided below.

Ambulatory drug delivery infusion devices
Biohazardous drugs
Biological safety cabinets
Closed System Transfer Device (CSTD)
Hand washing
Hazardous drug list
Hazardous drug spills
Labels
Occupational exposure
Oral hazardous drug procedures
Patient waste and contaminated supplies
Personal protective equipment
Pregnancy
Topical hazardous drug procedures
Transportation, receipt & storage of hazardous drugs

These links are to hazardous drug safe handling information on the BC Cancer website. If you would like to suggest additions or changes please contact Mandeep K. Bains at mkbains@bccancer.bc.ca or Sonia Szombathy at sszombathy@bccancer.bc.ca

Policies

The Provincial Systemic Therapy​ program policies and procedures, and the  BC Cancer Provincial Pharmacy procedures and directives have been moved to the Shared Health Organizations Portal (SHOP). 

Search the 'Document Index' by keyword or policy number, or use the quick link pages below, to find:

  • Provincial Pharmacy Directives and Procedures are accessible from the SHOP Document Index by searching for Provincial Pharmacy Document Index or with this quick link to the  Provincial Pharmacy Program quick link page.
  • Provincial Systemic Therapy Program Policies and Procedures are accessible from the SHOP Document Index by searching for ​ Systemic Therapy Document Index . It also accessible with this quick link to the Systemic Therapy Policy Document Index​​ page.
    • III-10 Systemic Therapy Delivery Process
    • III-20 Chemotherapy Extravasation Policy
    • III-50 Hazardous Drugs Intrathecal Administration
    • V-40 Dispensing and Labeling of Vinca Alkaloid Preparations
    • and more.....
Contact info

This section provides contact information for services frequently contacted by pharmacy staff who supply medications to cancer patients.

BC Cancer pharmacy departments​

BC Cancer – Abbotsford - Tel: 604-851-4709; Fax: 604-851-4723
BC Cancer – Prince George (Centre for the North) - Tel: 250-645-7306; Fax: 250-645-7336
BC Cancer – Surrey - Tel: 604-930-4002; Fax: 604-930-4044
BC Cancer – Vancouver - Tel: 604-877-6135; Fax: 604-877-6132
BC Cancer – Victoria - Tel: 250-519-5510; Fax: 250-519-5514
BC Cancer - Kelowna (Sindi Ahluwalia Hawkins Centre)- Tel: 250-712-3952; Fax: 250-712-3968

BC Cancer Pharmacy Educators, Community Oncology Network (CON)

See the Community Oncology Network Pharmacy Educators page for contact information. You can connect with your CON Pharmacy Educator with questions, to be added to a mailing list, or to arrange a videoconference presentation or site visit for your site.

Community Oncology Network (CON) hospitals

Laboratory Services

CON retail billing enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):

CON hospital billing enquiries 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Tel: 1-604-877-6277 or 1-800-663-3333 ext. 676277

Drug information

Please contact your local BC Cancer Pharmacy Department or contact Provincial Drug Information at: druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

For general information see Financial Support Drug Program [Drug Funding].

The Financial Support Drug Program, formerly known as the Emergency Aid Program, ended November 30, 2020. 

​Interpreters

To place a request for a language or sign language interpreter (at no cost), call 604-297-8400 or toll-free 1-877-BC TALKS (1-877-228-2557). For more information on the service please see the Provincial Language Service website.

Oncology Certification Program

Tel: 1-250-712-3900 ext. 686741 or 686820

Patient assistance

See Patient Assistance Programs [Systemic Therapy - Reimbursement & Forms+]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

See the BC PharmaCare for Health Professionals web page for information such as:
  • Information for prescribers
  • Pharmacare Formulary Search
  • Provide your input into Pharmacare Formulary Decisions 

Rounds

To connect to medical oncology rounds by videolink, please contact both:

To connect to BC Cancer pharmacy rounds:

  • By videolink:
    • Reserve videolinked room at your centre
    • Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347

Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

​Web page updates

Please contact Mandeep K. Bains or Sonia Szombathy with suggestions or questions about the pharmacy web pages.​

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