We prepare, assess, monitor and educate about cancer drug therapy for our patients, and support BC pharmacy staff who provide oncology medications to cancer patients.

The Pharmacy website includes our contact and drug funding information, in addition to our educational and procedural resources. It also contains an archive of FAQ questions frequently asked by community oncology network (CON) pharmacy staff, and links to other pharmacy-related sections of the BC Cancer Agency website.


See the Cancer Drug Manual [Appendix] section for:

  • Chemotherapy Preparation & Stability Chart
  • Hazardous Drug List
  • Chemotherapy Drugs and Pregnancy
  • and the combined Drug Index for drug monographs and drug-specific patient information

See the Chemotherapy Protocol section for:

  • protocol-specific patient handouts
  • Supportive Care protocol summaries such as:
    • Hypersensitivity reactions to chemotherapeutic agents (SCDRUGRX)
    • Anti-emetic guidelines (SCNAUSEA)

See the Complementary and Alternative Therapies (CAM) section for:

  • CAM patient information resources
  • BC Cancer Agency recommendations around using Natural Health Products
General information about  cancer treatment can be found in Cancer Management Guidelines.

For specific drug information not found above, please contact your local BC Cancer Agency Pharmacy department or Provincial Drug Information at: or 604-877-6275.

See the BC Cancer Agency Pharmacy Education section for the Pharmacist Education Program, oncology pharmacy education resources and links to presentations and upcoming events.

See the Frequently Asked Questions (FAQs) section for an archive of questions frequently asked by community oncology network (CON) pharmacy staff.

See the Sytemic Therapy Update section for the Systemic Therapy Update Newsletters. 

The BC Cancer Agency Pharmacy has developed the following guides and manuals to assist pharmacy staff in their oncology practice:

 Summary Links ‭[1]‬

The BC Cancer Agency Pharmacy also helps support the Cancer Drug Manual

See the Sytemic Therapy Program [Policies & Procedures] section for BC Cancer Agency Systemic Therapy Policies and Procedures.

See the Safe Handling Manual [Modules 1 and 4 Directives] for BC Cancer Pharmacy Directives.

Contact Us

BC Cancer Agency Pharmacy Departments

Abbotsford Centre: 604-851-4709
Centre for the North (Prince George): 250-645-7306
Centre for the Southern Interior (Kelowna): 250-712-3952
Fraser Valley Centre (Surrey): 604-930-4002
Vancouver Centre: 604-877-6135
Vancouver Island Centre (Victoria): 250-519-5510

Communities Oncology Network Educators

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
(250) 519-5500 ext 693745

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Oncology Certification Program

Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]


For Pharmacare oncology information, please call: 1-800-554-0225

The BC Ministry of Health also provides information for pharmacists:


To connect to medical oncology rounds by videolink, please contact both:
  • Multimedia: 
    • 1-604-707-5900 ext. 2150
    • toll-free 1-800-663-3333 ext. 2150 
  • Carilyn Gascoyne:
To connect to BC Cancer Agency Pharmacy Rounds:
  • By teleconference:
    • Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at:
    • 1-866-966-4347
    • Dial-in: 604-707-4540 or 1-855-807-4540
    • Passcode: get from organizer
  • By videolink:
    • Reserve videolinked room at your centre
    • Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at:
    • 1-866-966-4347

Systemic Therapy Update Newsletter

To subscribe, please contact

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.
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