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Pharmacy

We prepare, assess, monitor and educate about cancer drug therapy for our patients, and support BC pharmacy staff who provide oncology medications to cancer patients.

​The Pharmacy website includes our contact and drug funding information, in addition to our educational and procedural resources.  It also contains an archive of FAQ questions frequently asked by community oncology network (CON) pharmacy staff, and links to other pharmacy-related sections of the BC Cancer Agency website.

Resources
Links to frequently accessed drug information are provided below. Navigational instructions are provided in square brackets where applicable to help you locate the content on the page.


Chemotherapy Drugs and Pregnancy [Cancer Drug Manual - Appendix]

III-20: Chemotherapy Extravasation [Systemic Therapy - Policies & Procedures] 

Chemotherapy Preparation and Stability Chart [Cancer Drug Manual]



Drug Monographs [Drug Index]

  • BC Cancer Agency
  • Other sources
  • Out-of-province
Fluorouracil Overdose [Gastrointestinal Cancer]

Hazardous Drug List [Cancer Drug Manual - Safe Handling]

Patient Handouts 
Safe disposal of sharp and contaminated medical supplies at home [Cancer Drug Manual - Safe Handling]

Safe disposal of waste at home after chemotherapy [Cancer Drug Manual - Safe Handling]

  • Hypersensitivity reactions to chemotherapeutic agents (SCDRUGRX)
  • Anti-emetic guidelines (SCNAUSEA)
For specific drug information not found above, please contact your local BC Cancer Agency Pharmacy department or Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.
 

Links to pharmacy educational content are provided below. Navigational instructions are provided in square brackets where applicable to help you locate the content on the page.


BCCA Pharmacy Rounds [Pharmacy Education – Presentations]

CON Inservices [Pharmacy Education – Presentations]

Education Links [Pharmacy Education – Other Education]





Upcoming events [Pharmacy Education –  Other Education]
The BC Cancer Agency Pharmacy has developed the following guides and manuals to assist pharmacy staff in their oncology practice:

Clinical Pharmacy Guide: Chemotherapy Assessment & Review

A comprehensive guide that leads the pharmacist through the process of interpreting BC Cancer Agency chemotherapy protocols and applying the information clinically.

Safe Handling Standards Manual: BC Cancer Agency Pharmacy Practice Standards for Hazardous Drugs

A manual that contains aseptic and safe handling guidelines that meet best practice standards set forth by WorkSafe BC, NIOSH, ASHP, ISOPP, USP797, CSHP, and CAPhO.

Symptom and Side Effect Management Resource Guide

A guide that provides convenient links to symptom and side effect management related information on a variety of topics.

The BC Cancer Agency Pharmacy also helps maintain the Cancer Drug Manual.


Biohazardous Drugs

Biological Safety Cabinets 

  • VI-20: Biological Safety Cabinet (BSC) Decontamination [Safe Handling Manual [Module 1 – Directives]
  • VI-60: Biological Safety Cabinets – Selection and Maintenance [Safe Handling Manual [Module 1 – Directives]
    • For BSC malfunction procedures, refer to Appendix 1 - Suggested Regional procedures for BSC Malfunction or Power Interruption
Elastomeric Infusion Devices
Hand Washing
Hazardous Drug List  
Hazardous Drug Spills 

Labels

Occupational Exposure
  • V-20 Employee Health Risks Related to Hazardous Drugs [Systemic Therapy - Policies & Procedures]
  • See also the Pregnancy section below
Oral Hazardous Drug Procedures
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms [Safe Handling Manual - Module 1 – Directives]
Patient Waste and Contaminated Supplies
  • V-10 Hazardous Drug Safe Handling [Systemic Therapy  - Policies & Procedures] – see Body Waste on page 7.
  • Safe Disposal of Sharp and Contaminated Medical Supplies at Home [Cancer Drug Manual - Safe Handling]
  • Safe Disposal of Waste at Home After Chemotherapy Home [Cancer Drug Manual - Safe Handling]
Personal Protective Equipment 
Pregnancy 
Topical Hazardous Drug Procedures
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms [Safe Handling Manual - Module 1 – Directives]
Transportation, Receipt & Storage of HDs
Final Chemotherapy Product Check 
These links are to hazardous drug safe handling information on the BC Cancer Agency website. If you would like to suggest additions or changes please contact Mandeep K. Bains or Rhonda Kalyn. 
 
 
Policies

See the Sytemic Therapy Program [Policies & Procedures] section for BC Cancer Agency Systemic Therapy Policies and Procedures such as:

  • III-20 Chemotherapy Extravasation Policy
  • III-50 Hazardous Drugs Intrathecal Administration
  • IV-10 Management of Hypersensitivity Reactions to Chemotherapeutic Agents Protocol SCDRUGRX 
  • V-40 Labeling of Vinca Alkaloid Preparations
  • and more.....

See the Safe Handling Manual [Modules 1 to 4 Directives] for BC Cancer Agency Pharmacy Directives such as:

  • VI-10 Hazardous Drug Spill Control in Pharmacy
  • VI-30 Personal Protective Equipment (PPE)
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms
  • and more.....
Contact Info.

This section provides contact information for services frequently contacted by pharmacy staff who supply medications to cancer patients.

BC Cancer Agency Pharmacy Departments

Abbotsford Centre - Tel: 604-851-4709; Fax: 604-851-4723
Centre for the North (Prince George) - Tel: 250-645-7306; Fax: 250-645-7336
Centre for the Southern Interior (Kelowna) - Tel: 250-712-3952; Fax: 250-712-3968
Fraser Valley Centre (Surrey) - Tel: 604-930-4002; Fax: 604-930-4044
Vancouver Centre - Tel: 604-877-6135; Fax: 604-877-6132
Vancouver Island Centre (Victoria) - Tel: 250-519-5510; Fax: 250-519-5514

Communities Oncology Network Educators

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
lferrier@bccancer.bc.ca
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
rkalyn@bccancer.bc.ca
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
mkbains@bccancer.bc.ca
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
(250) 519-5500 ext 693745

Communities Oncology Network Hospitals

Laboratory Services

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Interpreters

To place a request for a language or sign language interpreter (at no cost), call 604-297-8400 or toll-free 1-877-BC TALKS (1-877-228-2557). For more information on the service please see the Provincial Language Service website.

Lab Services in BC

Oncology Certification Program

Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

See the Pharmacare web page for information such as:
  • Information for prescribers
  • Provide your input into Pharmacare Formulary Decisions 
  • Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:

To connect to BC Cancer Agency pharmacy rounds:

  • By teleconference:
    • Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347
    • Dial-in: 604-707-4540 or 1-855-807-4540
    • Passcode: get from organizer
  • By videolink:
    • Reserve videolinked room at your centre
    • Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347

Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.

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BC Cancer Agency Pharmacy Departments

Abbotsford Centre: 604-851-4709
Centre for the North (Prince George): 250-645-7306
Centre for the Southern Interior (Kelowna): 250-712-3952
Fraser Valley Centre (Surrey): 604-930-4002
Vancouver Centre: 604-877-6135
Vancouver Island Centre (Victoria): 250-519-5510

Communities Oncology Network Educators

Hospitals in BC/Yukon 

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
lferrier@bccancer.bc.ca
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
rkalyn@bccancer.bc.ca
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
mkbains@bccancer.bc.ca
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
spellatt@bccancer.bc.ca
(250) 519-5500 ext 693745

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):
Email: bccapatientbilling@bccancer.bc.ca

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Email: oscar@bccancer.bc.ca
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Email: cap_bcca@bccancer.bc.ca
Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Email: BCCA-EAP@bccancer.bc.ca
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Oncology Certification Program

Email: rxchemocert@bccancer.bc.ca
Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

The BC Ministry of Health also provides information for pharmacists:
Information for prescribers
Provide your input into Pharmacare Formulary Decisions 
Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:
Multimedia: 
mmedia@bccancer.bc.ca
1-604-707-5900 ext. 2150
toll-free 1-800-663-3333 ext. 2150 
Carilyn Gascoyne:
cgascoyn@bccancer.bc.ca (for email notification of topics)
To connect to BC Cancer Agency Pharmacy Rounds:
By teleconference:
Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Dial-in: 604-707-4540 or 1-855-807-4540
Passcode: get from organizer
By videolink:
Reserve videolinked room at your centre
Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.
SOURCE: Pharmacy ( )
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