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BC Cancer – Kelowna (Sindi Ahluwalia Hawkins Centre)

One of BC Cancer's six regional care centres, BC Cancer – Kelowna provides care and support for patients with cancer.
Visitor information
BC Cancer – Kelowna (Sindi Ahluwalia Hawkins Centre)

For questions related to respiratory viruses, COVID-19 and cancer, including masking requirements in health care settings, please visit our BC Cancer FAQ page.

Location information

BC Cancer – Kelowna  (Sindi Ahluwalia Hawkins Centre)
399 Royal Avenue
Kelowna, BC, V1Y 5L3 (map)
Telephone: 250-712-3900
Toll-free (within BC): 1-888-563-7773

BC Cancer – Kelowna acknowledges that we operate on the traditional and unceded lands of the syilx/Okanagan people, who have lived and thrived here since time immemorial. We express gratitude and respect for the Peoples, cultures and traditions that have and continue to steward these lands throughout generations.

Take a virtual tour of the BC Cancer Kelowna Centre.

Hours of operation

Monday to Friday: 8:00 am - 4:30 pm
(excluding statutory holidays)


Patients with cancer park for free
Paid parking is back at all hospital sites. Cancer patients can park for free for appointments and tests related to your cancer treatment.

To park for free at BC Cancer – Kelowna, please go to the main reception/ screening desk. You will be given a window sticker to display on your vehicle dashboard that you can use for all of your cancer treatment visits. Please do not pay for parking.

For more information, visit our Parking for Patients page.

Where to park
Patient parking is available in the Royal Avenue parking lot, close to the main entrance.

Short-term parking is available on nearby streets, and there are other parking lots at Kelowna General Hospital.

Paid parking
If you are not onsite for cancer treatment, you have to pay for parking. Parking is charged at hourly, daily or monthly rates. Next to the front entrance, the parking meter accepts coins and credit cards only. It does not accept debit cards and the  centre does not have coins. 

Health and safety

The health and safety of our patients and employees is extremely important to us. Please do not visit if you have a fever and respiratory symptoms, or have been exposed to an infectious disease within the last two weeks. If you are a patient, please call your healthcare provider from home.

Smoke and scent-free environment

Smoking is not permitted in the buildings or on the grounds. This means that staff, patients, and visitors are not permitted to smoke on site. If you have questions about this policy, please email
In consideration of our patients and staff who have scent-related allergies, please do not wear perfume, scented hairspray, cologne, deodorant, aftershave or other scented products while visiting. Thank you for your co-operation.


If you are traveling to Kelowna for cancer treatment and need further information, please visit Transportation & Lodging or download this brochure.
Centre overview
Located in Kelowna, BC Cancer – Kelowna serves people from the Boundary, Cariboo, Kootenay, Okanagan, Similkameen and Thompson regions of BC.

The centre is an outpatient facility, which means patients are treated here during the day. When around-the-clock treatment is needed, patients receive care at Kelowna General Hospital.

Virtual Tour: visit a gallery of interactive photos to see BC Cancer - Kelowna (external page).  Click a white "target" dot to move the view to that image.  

Department directory

  • Appointment Desk
    • Tel: 250-712-3900, toll-free (within BC) 1-888-563-7773
    • Follow the prompts for doctor, radiation, or systemic (chemo) appointment questions.
  • BC Cancer Foundation
    • Tel: 250-712-3921
    • Hours: 8:30 am - 4:30 pm
  • Dentistry - Oral Oncology
    • Tel: 250-712-3919
    • For dental emergencies if you are unable to see your family dentist.
  • Library
  • Nursing Telephone Line - Radiation Nurse
    • Tel: 250-979-6643, toll-free (within BC) 1-888-563-7773 ext. 686643
    • Hours: 9:00 am - 4:00 pm
  • Nursing Telephone Line - Systemic (Chemo) Nurse
    • Tel: 250-712-3944, toll-free (within BC) 1-888-563-7773 ext. 683944
    • Hours: 9:00 am - 4:00 pm
  • Oncology Nutrition
    • Tel: 250-712-3963
    • Hours: 8:30 am - 12:00 pm, 1:00 pm - 4:30 pm
  • Pain & Symptom Management / Palliative Care Clinic
    • Tel: 250-979-6645 
    • Hours: 8:00 am - 4:00 pm
  • Patient & Family Counselling
    • Tel: 250-712-3963, toll-free (within BC) 1-888-563-7773 ext. 683963
    • Hours: 8:30 am - 12:00 pm, 1:00 pm - 4:30 pm
  • Pharmacy
    • Tel: 250-712-3952, toll-free (within BC) 1-888-563-7773 ext. 683952
    • Hours: 9:00  - 4:30 pm
  • Pharmacy - Provincial Drug Information Line
    • Tel: 604-877-6000, toll-free (within BC) 1-800-663-3333 ext. 672235
    • Hours: 8:30 am - 5:00 pm, Tuesday to Friday
  • Release of Information (health record requests)
    • Tel: 250-712-3966 or toll-free (within BC): 1-888-563-7773  ext. 686822 
  • Survivorship Program


BC Cancer – Kelowna offers a full range of services for patients and families, including but not limited to:

Support programs

BC Cancer – Kelowna offers support programs to help patients and families through cancer care. To learn more, visit Support Programs.

Frequently asked questions

‎The BC Cancer Foundation partners with donors in the community to fund BC Cancer innovation and bring world-class care closer to home for all patients in the region. Donors help transform care locally by supporting BC Cancer experts, research and care innovation, as well as accelerating access to treatment at BC Cancer – Kelowna.

To learn more and to donate, please visit the BC Cancer Foundation website.

BC Cancer – Kelowna encourages you to bring forward your issues or concerns. You may complete and submit a comment card online or onsite,  or call our Administration at 250-712-3901

Feedback can be mailed to:
BC Cancer – Kelowna (Sindi Ahluwalia Hawkins Centre)
399 Royal Avenue 
Kelowna, BC, V1Y 5L3

If you are in BC Cancer – Kelowna, you can deposit comment cards in the box marked "Comment Cards", located across from the main Reception Desk in the lobby.
All vendor activities at the BC Cancer – Kelowna center support patient care activities through the volunteer program. Vendors desiring to sell goods within the centre must apply online. Please visit Vendor Information for the forms and contact info needed.

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