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Pharmacy

We prepare, assess, monitor and educate about cancer drug therapy for our patients, and support BC pharmacy staff who provide oncology medications to cancer patients.

The BC Cancer Pharmacy website includes our contact and drug funding information, in addition to our clinical, educational and procedural resources. It also contains an archive of FAQ questions frequently asked by Community Oncology Network (CON) pharmacy staff, and links to other pharmacy-related sections of the BC Cancer website.

Resources

Links to frequently accessed drug information are provided below. 









Patient Handouts/Education 
For Patients and Health Care Professionals

  • Hypersensitivity reactions to chemotherapeutic agents (SCDRUGRX)
  • Anti-emetic guidelines (SCNAUSEA)
  • Management of Immune-Mediated Adverse Reactions Protocol (SCIMMUNE for HCP) (SCIMMUNE Patient handout)
  • Treatment of Oral Mucositis (SCMMW)
For specific drug information not found above, please contact your local BC Cancer Pharmacy department or Provincial Drug Information
at: druginfo@bccancer.bc.ca or 604-877-6275.

Go to the Pharmacy Education section of the BC Cancer website for information about the BC Cancer Pharmacy Residency Program or the self-directed BC Cancer Oncology Pharmacy Education Program modules.


CON Pharmacy Educators
The BC Cancer CON Pharmacy Educators support ongoing CON oncology pharmacy staff development and are available to: 
  • answer oncology pharmacy questions
  • provide the What's New @ BC Cancer newsletter with relevant resource and practice updates
  • prepare and deliver educational inservices
  • send invites to relevant Pharmacy Rounds
  • develop and maintain pharmacy website content and educational resources

Contact your CON Pharmacy Educator with questions, to be added to a mailing list, or to arrange a videoconference presentation or site visit for your site.


Frequently Asked Questions 

Refer to the FAQ web page for an archive of frequently asked questions from oncology pharmacy staff.


Pharmacy Rounds 
BC Cancer Provincial Pharmacy Rounds are usually held on the fourth Thursday of each month and are open to CON pharmacy staff via videoconference or teleconference. 

Join your CON Pharmacy Educator's mailing list for an invite. Connection information is sent out the week of the rounds, and slide copies are available the morning of the rounds.  

STU Newsletter and Education Bulletin

The monthly Systemic Therapy Update newsletter and associated Education Bulletin are published under the Systemic Therapy part of the website.  

 

The implementation of new and revised BC Cancer treatment programs, policies and procedures are generally coordinated with an announcement in the Systemic Therapy Update. This planned coordination allows important practice-related implementations at BC Cancer to be accompanied by appropriate communication and/or education.


Email your CON Pharmacy Educator to be added to the relevant mailing list.

BC Cancer Pharmacy has developed the following guides and manuals to assist pharmacy staff in their oncology practice.

Clinical Pharmacy Guide
The Clinical Pharmacy Guide: Cancer Drug Treatment Assessment and Review is a comprehensive guide that leads the pharmacist through the process of interpreting and clinically assessing BC Cancer cancer treatment protocols and orders. It is developed and maintained by the CON Pharmacy Educators, and consists of a didactic section followed by case studies.

Safe Handling Standards Manual
The Safe Handling Standards Manual: BC Cancer Pharmacy Practice Standards for Hazardous Drugs contains aseptic and safe handling best practice standards for hazardous drugs, and standards for pharmacy oncology medication checking, followed by BC Cancer Pharmacy for safe and accurate delivery of cancer drug therapy. It is developed and maintained by the BC Cancer Pharmacy Oncology Certification Program.

Symptom & Side Effect Management Resource Guide
The Symptom & Side Effect Management Resource Guide is a repository of convenient links to symptom and side effect management related information on a variety of topics. It is collated and maintained by the CON Pharmacy Educators.

Cancer Drug Manual
The Cancer Drug Manual contains general cancer drug information: monographs, preparation and stability charts, auxiliary labels (oral), Hazardous Drugs List, Extravasation Hazard Table, and relevant patient handouts. It is developed with multi-disciplinary input and managed by BC Cancer Provincial Pharmacy.
Biohazardous Drugs
Biological Safety Cabinets 
  • Cleaning Interior Biological Safety Cabinet Surfaces [Safe Handling Manual - Module 1 – Checklists]
  • Decontamination of the Biological Safety Cabinet [Safe Handling Manual - Module 1 – Checklists]
  • VI-20: Biological Safety Cabinet (BSC) Decontamination [Safe Handling Manual – Module 1 – Directives]
  • VI-60: Biological Safety Cabinets – Selection and Maintenance [Safe Handling Manual – Module 1 – Directives]
    • For BSC malfunction procedures, refer to Appendix 1 – Suggested Regional procedures for BSC Malfunction or Power Interruption


Closed System Transfer Device (CSTD)
  • D.2.14 Closed System Transfer Device [Safe Handling Manual - Module 1 – Module] 
  • Filtering Particulate from Solution in a Vial Using ChemoLockTM to Elastomeric INFUSORTM Preparation Using ChemoLockTM [Safe Handling Manual - Module 1 – Checklists] 
Elastomeric Infusion Devices
Hand Washing
Hazardous Drug List  
Hazardous Drug Spills 

Labels

Occupational Exposure
  • V-20 Employee Health Risks Related to Hazardous Drugs [Systemic Therapy – Policies & Procedures]
  • See also the Pregnancy section below
Oral Hazardous Drug Procedures
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms [Safe Handling Manual – Module 1 – Directives]
Patient Waste and Contaminated Supplies
Personal Protective Equipment 
Pregnancy 
TALLman Lettering
  • VI-90-01: Use of TALLman Lettering for Medication Nomenclature [Safe Handling Manual – Module 2 – Directives]
Topical Hazardous Drug Procedures
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms [Safe Handling Manual – Module 1 – Directives]
Transportation, Receipt & Storage of HDs
Final Chemotherapy Product Check 
These links are to hazardous drug safe handling information on the BC Cancer website. If you would like to suggest additions or changes please contact Mandeep K. Bains or Sonia Szombathy











Policies

See the Systemic Therapy Program - Provincial [Policies & Procedures] section for BC Cancer Systemic Therapy Policies and Procedures such as:

  • III-20 Chemotherapy Extravasation Policy
  • III-50 Hazardous Drugs Intrathecal Administration
  • IV-10 Management of Hypersensitivity Reactions to Chemotherapeutic Agents Protocol SCDRUGRX 
  • V-40 Labeling of Vinca Alkaloid Preparations
  • and more.....

See the Safe Handling Manual [Modules 1 to 4 Directives] for BC Cancer Pharmacy Directives such as:

  • VI-10 Hazardous Drug Spill Control in Pharmacy
  • VI-30 Personal Protective Equipment (PPE)
  • VI-40 Safe Handling and Preparation of Hazardous Drug Dosage Forms
  • and more.....
Contact Info

This section provides contact information for services frequently contacted by pharmacy staff who supply medications to cancer patients.

BC Cancer Pharmacy Departments

BC Cancer – Abbotsford - Tel: 604-851-4709; Fax: 604-851-4723
BC Cancer – Prince George (Centre for the North) - Tel: 250-645-7306; Fax: 250-645-7336
BC Cancer – Surrey - Tel: 604-930-4002; Fax: 604-930-4044
BC Cancer – Vancouver - Tel: 604-877-6135; Fax: 604-877-6132
BC Cancer – Victoria - Tel: 250-519-5510; Fax: 250-519-5514
BC Cancer - Kelowna - Tel: 250-712-3952; Fax: 250-712-3968

Community Oncology Network Educators

Fraser Health and Northern Health (West)

Khushminder Rai
BC Cancer - Surrey
Khushminder.Rai@bccancer.bc.ca
(604) 930-2098 ext. 654091

Interior Health

Sonia Szombathy
BC Cancer - Kelowna
(250) 712-3966 ext. 686727

Vancouver Coastal, Northern Health (East), and Yukon

Mandeep K. Bains
BC Cancer - Vancouver
mkbains@bccancer.bc.ca
(604) 877-6000 ext. 672240

Island Health

Sanna Pellatt
BC Cancer - Victoria
(250) 519-5500 ext. 693745

Community Oncology Network Hospitals

Laboratory Services

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Tel: 1-604-877-6277 or 1-800-663-3333 ext. 676277

Drug Information

Please contact your local BC Cancer Pharmacy Department or contact Provincial Drug Information at: druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

For general information see Financial Support Drug Program [Drug Funding].

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Tel: 1-604-877-6000 or 1-800-663-3333 ext. 672515 
(9:30am to 1:00pm Monday – Thursday only)

Interpreters

To place a request for a language or sign language interpreter (at no cost), call 604-297-8400 or toll-free 1-877-BC TALKS (1-877-228-2557). For more information on the service please see the Provincial Language Service website.

Lab Services in BC

Oncology Certification Program

Tel: 1-250-712-3900 ext. 686741 or 686820

Patient Assistance

see Patient Assistance Programs [Systemic Therapy - Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

See the Pharmacare web page for information such as:
  • Information for prescribers
  • Provide your input into Pharmacare Formulary Decisions 
  • Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:

To connect to BC Cancer pharmacy rounds:

  • By teleconference:
    • Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347
    • Dial-in: 604-707-4540 or 1-855-807-4540
    • Passcode: get from organizer
  • By videolink:
    • Reserve videolinked room at your centre
    • Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
    • 1-866-966-4347

Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Sonia Szombathy with suggestions or questions about the pharmacy web pages.





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BC Cancer Agency Pharmacy Departments

Abbotsford Centre: 604-851-4709
Centre for the North (Prince George): 250-645-7306
Centre for the Southern Interior (Kelowna): 250-712-3952
Fraser Valley Centre (Surrey): 604-930-4002
Vancouver Centre: 604-877-6135
Vancouver Island Centre (Victoria): 250-519-5510

Communities Oncology Network Educators

Hospitals in BC/Yukon 

Fraser Health and Northern Health

Lynne Ferrier
Fraser Valley Centre (Surrey)
lferrier@bccancer.bc.ca
(604) 930-4055 Local 654501

Interior Health

Rhonda Kalyn
Sindi Ahluwalia Hawkins Centre for the Southern Interior (Kelowna)
rkalyn@bccancer.bc.ca
(250) 712-3966 Local 686727

Vancouver Coastal, Northern Health, and Yukon

Mandeep K. Bains
Vancouver Centre (Vancouver)
mkbains@bccancer.bc.ca
(604) 877-6000 Local 672240

Island Health

Sanna Pellatt
Vancouver Island Centre (Victoria)
spellatt@bccancer.bc.ca
(250) 519-5500 ext 693745

CON Retail Billing Enquiries 

(i.e. requests for reimbursement from patients for cancer drugs purchased at a retail pharmacy):
Email: bccapatientbilling@bccancer.bc.ca

CON Hospital Billing Enquires 

involving the Online System for Cancer Drugs and Reimbursement (OSCAR)
Email: oscar@bccancer.bc.ca
Tel: 1-888-355-0355

Compassionate Access Program (CAP)

Email: cap_bcca@bccancer.bc.ca
Tel: 1-604-877-6277 or 1-800-663-3333 (Ext 676277)

Drug Information

Please contact your local BCCA Pharmacy Department or contact Provincial Drug Information at: Druginfo@bccancer.bc.ca or 604-877-6275.

Financial Support Drug Program

See the Financial Support Drug Program (FSDP) webpage for general information.

To enroll patients in the Financial Support Drug Program, contact the nearest Canadian Cancer Society office. Note that patients can now contact the Canadian Cancer society themselves to enroll in the program.

For community pharmacy reimbursement of drug costs under the Financial Support Drug Program:
Email: BCCA-EAP@bccancer.bc.ca
Tel: 1-604-877-6000 or 1-800-663-3333 (Ext 672515) 
(9:30am to 1:00pm Monday – Thursday only)

Oncology Certification Program

Email: rxchemocert@bccancer.bc.ca
Tel: 1-250-712-3900 (Ext 686741 or 686820)

Patient Assistance

see Patient Assistance Programs [Reimbursement & Forms]

Pharmacare

For Pharmacare oncology information, please call: 1-800-554-0225

The BC Ministry of Health also provides information for pharmacists:
Information for prescribers
Provide your input into Pharmacare Formulary Decisions 
Pharmacare Formulary Search

Rounds

To connect to medical oncology rounds by videolink, please contact both:
Multimedia: 
mmedia@bccancer.bc.ca
1-604-707-5900 ext. 2150
toll-free 1-800-663-3333 ext. 2150 
Carilyn Gascoyne:
cgascoyn@bccancer.bc.ca (for email notification of topics)
To connect to BC Cancer Agency Pharmacy Rounds:
By teleconference:
Contact PHSA Telehealth Services AT LEAST 1 DAY prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Dial-in: 604-707-4540 or 1-855-807-4540
Passcode: get from organizer
By videolink:
Reserve videolinked room at your centre
Contact PHSA Telehealth Services AT LEAST 1 day prior to rounds at: telehealth@phsa.ca
1-866-966-4347
Systemic Therapy Update Newsletter

To subscribe, please contact bulletin@bccancer.bc.ca

Web Page Updates

Please contact Mandeep K. Bains or Rhonda Kalyn with suggestions or questions about the pharmacy web pages.
SOURCE: Pharmacy ( )
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