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Volunteer

Apply to join our BC Cancer - Victoria volunteer team. Volunteers can play a big role to improve the experience of patients and their families while learning more about cancer care
BC Cancer – Victoria is welcoming new volunteers to our centre.
Information
Volunteers are a part of the multi-disciplinary cancer care team and play an important role in providing high-quality patient and family centred care and support. They enhance the experience of patients, family and friends during the cancer journey. Volunteer Services Guiding Principles

Whether you have been affected by cancer, have a healthcare career goal, or just want to be involved in your community, we welcome your application. 

Click here to apply: https://bttr.im/p4cx6

Requirements

There are no educational prerequisites.  However, empathetic, compassionate people are welcome to apply.  Applicants must meet the following requirements: 

  • Must be 18+ years of age
  • Must be able to provide proof they are fully vaccinated for COVID-19
  • Need to consent to a criminal record check
  • Volunteers need to commit to one 4 hour shift a week for a permanent shift, or a minimum of two 4 hour shifts per month as a "floater" and be able to volunteer for a minimum of 6 months 
  • All shifts take place on a weekday, from Monday to Friday, in the hours of 8:30am - 4:30pm, so must have availability during that time.  
  • If you are a current or former patient, we ask you to be 1 year post active treatment before you consider applying to volunteer.  If you have lost a family member, we also ask you to wait one year before you consider applying to volunteer.
Volunteers are pre-screened from their application, and if there is a role that matches the skills, interests and availability of the applicant, they may be interviewed to further determine their suitability as a volunteer.  

For applicants that progress, the next step involves reference checks and completing a criminal record check.  Successful applicants must complete a New Volunteer Orientation as well as some online training courses and shadow shifts with a mentor.



Volunteer positions

Volunteer Position General Description

Volunteers provide a unique role within the centre.  Please see our general expectations for all volunteer roles

Patient Experience Volunteer

Role: To welcome new and returning patients and visitors on the first and second floors and assist them with navigation throughout the centre

Responsibilities:
  • Greet patients and visitors 
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer
  • Direct patients and visitors to where they can find a wheelchair if needed (volunteers do not transfer, position patients or push wheelchairs)
  • Return used wheelchairs to designated areas to for staff to clean
  • Support Patients with using the courtesy phone to call a taxi
  • Sit with patients and guests in the main reception area on the first floor while they wait for their ride
  • Introduce patients to the services of the BC Cancer-Victoria Library and Medical Librarian to find resources as appropriate

Click here to apply: https://bttr.im/p4cx6

Patient Comfort Volunteer 

Role: To support patients and visitors in waiting rooms on all 3 floors and in non- clinical areas within the centre

Responsibilities: 

  • Ensure patients and visitors are in the correct waiting rooms and that they have checked in at a reception desk – offer navigation as appropriate
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer
  • Direct patients and visitors to where they can find a wheelchair if needed (volunteers do not transfer, position patients or push wheelchairs)
  • Educate patients regarding the patient experience board and comment cards where ideas and feedback can be provided
  • Support patients in ACU clinics to read their PRISM form if needed.  
  • Sit with patients and guests in waiting areas before appointments if appropriate to ease anxiety 
  • Support patients awaiting Molecular Imaging to read their intake form if needed. Direct them to wait for a Technician to assist them if they are unable to complete any part of the form themselves
  • If accompanying patients to Radiation treatment waiting area, ensure appointment card is placed in the basket at the correct Radiation Vault
  • Return used wheelchairs to designated areas for staff to clean
  • Introduce patients to the services of the BC Cancer-Victoria Library and Medical Librarian to find resources as appropriate

Click here to apply: https://bttr.im/p4cx6

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