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BC Cancer – Victoria

One of BC Cancer's six regional care centres, BC Cancer – Victoria provides care and support for patients with cancer.
Visitor information
BC Cancer – Victoria

For questions related to respiratory viruses, COVID-19 and cancer, including masking requirements in health care settings, please visit our BC Cancer FAQ page.

Location information

BC Cancer – Victoria
2410 Lee Avenue
Victoria, BC, V8R 6V5 (map)
Telephone: 250-519-5500
Toll-free (within BC): 1-800-670-3322

BC Cancer – Victoria is situated on the traditional and unceded territory of the Lək̓ʷəŋən Peoples, known today as the Esquimalt and Songhees Nations.

Hours of operation

Doors open: Monday to Friday, 7:30 am - 7:00 pm
(excluding statutory holidays). Departmental hours may vary.


Patients with cancer park for free
You can park for free if you are onsite for appointments and tests related to your cancer treatment.

To park for free at BC Cancer – Victoria, please check in at the Reception Desk at the main entrance (Lee Ave.) of the cancer centre. You will be provided with a coupon code to enter into the parking pay station. Please do not pay for parking.

For more information, visit our Parking for Patients page.

For free parking for cancer treatment appointments at any Island Health hospital site, please go to the parking page on the Island Health website.

Where to park
Parking is available in the lot across from the main entrance on Lee Avenue. For more information, please see the parking map.

Paid parking
If you are not onsite for cancer treatment, you will have to pay for parking. The parking meter, located at the entrance to the centre, provides hourly ($1.50 hr) and weekly ($26.75) parking, and accepts coins and credit cards only. It does not accept debit cards. You will need your stall number to pay for your parking.


If you are travelling to Victoria for cancer treatment and need further information, please visit Transportation & Lodging or download this handout.

Smoke and scent-free environment

Smoking is not permitted in the buildings or on the grounds. This means that staff, patients, and visitors are not permitted to smoke on site. If you have questions about this policy, please email
In consideration of our patients and staff who have scent-related allergies, please do not wear perfume, scented hairspray, cologne, deodorant, aftershave or other scented products while visiting. Thank you for your co-operation.
Centre overview
Located in Victoria, next to Royal Jubilee Hospital, BC Cancer – Victoria meets the needs of the residents of Vancouver Island.

BC Cancer – Victoria is an active research clinic contributing to knowledge generation done within the facility. Clinical trials are an extremely important aspect of our clinical care and our team is continually involved in a growing research program.

Department directory

To contact main reception, call 250-519-5500 or toll-free (within BC) 1-800-670-3322. For all other departments, see the directory for contact details.


BC Cancer – Victoria offers a full range of services for patients and families, including but not limited to:

Support programs

BC Cancer – Victoria offers support programs to help patients and families through cancer care. To learn more, visit Support Programs.

Frequently asked questions

For answers to frequently asked questions, click "+" on the questions below.

The BC Cancer Foundation partners with donors in the community to fund BC Cancer innovation and bring world-class care closer to home for all patients in the region. Donors help transform care locally by supporting BC Cancer experts, research and care innovation, as well as accelerating access to treatment at BC Cancer – Victoria.

To learn more and to donate, please visit the BC Cancer Foundation website.

Yes, if you need assistance communicating, bring an interpreter, ask a member of the health care team to request one on your behalf, or book on in advance by calling the Provincial Language Service at 604-297-8400 or toll-free (within BC) 1-877-228-2557. An interpreter may remain with you throughout your visit.

Yes, you may bring your cell phone. While visiting BC Cancer – Victoria, cell phones may be left on but in vibrate mode only. We ask patients and families not to use cell phones in the consultation or treatment areas.

Yes, you may bring someone with you for support. Having a family member or friend around is a great way to help you remember what was said. They may remain with you throughout your visit. 

**Please note, if you have appointments in the chemotherapy room, in the interest of staff and patient safety, we request that someone accompany you on your first visit only. You can bring one person to future chemotherapy treatments if you need help with cognitive or memory issues, communication or language translation, mobility, or mental health support.

In consideration of those who have scent-related allergies, please do not wear scented products while visiting.

For more information on transportation assistance to and from cancer treatment appointments at BC Cancer – Victoria, visit Transportation & Lodging.

No, smoking is not permitted in the buildings or on the grounds of BC Cancer – Victoria.

Because of the length of your visit, we suggest you have a meal before coming or bring food and drink with you (unless otherwise instructed).

When you are receiving care at BC Cancer, our staff and physicians will collect personal information from you. Where permitted, BC Cancer will also collect information about you from other health care providers or health care organizations.

Collecting, using and sharing your personal information
Your information may be entered into our electronic health information systems to assist authorized persons in quickly accessing pertinent information wherever you may be receiving care or services. 

We collect, use and share your personal information under the primary authority of the BC Freedom of Information and Protection of Privacy Act (“FIPPA”). FIPPA and other legislations authorize us to use and share your personal information for these reasons:

  • to identify you and keep in contact with you about your health care
  • to provide ongoing care and support of care activities
  • to help us plan, monitor, maintain and improve our care and services,
  • for education and training (e.g. medical students) and to conduct research with consent or as permitted by law
  • to know your eligibility for benefits and services and to arrange medical services billing
  • to enable parties (e.g. Ministry of Health Services, Canadian Institute of Health Information) to confirm your identity, conduct planning and improvement activities, measure performance and fund healthcare 
  • to analyze, manage and control disease outbreaks and monitor the overall health of people 
  • as required by law (e.g. court order, reportable conditions) and as authorized by FIPPA
Your health information will be provided to your referring physician, other authorized health care professionals and their support staff, or health care agencies and facilities involved in your care to support continuous and consistent care and service. In some cases, these health professionals may look up your health information in our electronic health information systems in order to provide you with direct or supporting services.

You may request access to your health record by contacting the Release of Information Office in the cancer centre where you are receiving your treatment.

eHealth and your information
eHealth is a provincial initiative that allows certain aspects of your health information to be accessed by authorized health care professionals throughout the province and not just within a particular region. Each health authority sends specific health information to a province-wide electronic information system, where it is stored with strict protections and used for limited and authorized purposes. For more information about eHealth, please visit the government eHealth website.

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