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Please take a moment to review the information here and then contact the department you want directly.

To reach one of our regional centres or community clinics

See Locations to find our regional centres and community clinics on a map and for contact information.

To change an appointment

Appointment changes must be made by telephone. Please call the BC Cancer centre where you are to be seen:

To change an appointment, call 604-851-4710 ext. 645301, from 8:30 am to 4:30 pm.  

To change a radiation therapy appointment, call the radiation therapy booking desk at 604-851-4706, from 8:00 am to 4:00 pm.
To change an appointment, call 250-712-3900 or toll-free (within BC) 1-888-563-7773, then follow the prompts for radiation or systemic (chemotherapy) appointments.

If you have to cancel your first appointment, please call the referring physician. The referring physician will help reschedule the appointment.

To change an appointment, call 250-645-7323 or toll-free (within BC) 1-855-775-7300, ext. 687323.

To change an appointment, call 604-930-4001, from 8:30 am to 4:30 pm, Monday to Friday. 

To change a radiation therapy appointment, call the radiation therapy booking desk at 604-930-4007, from 8:00 am to 4:30 pm.

To change an appointment, call toll-free 1-800-663-3333 and ask for Ambulatory Care.

To change an appointment, call 250-519-5707.

To check a radiation treatment appointment, or to change a treatment appointment before radiation treatment begins, call 250-519-5650, 250-519-5651, or 250-519-5652. If radiation treatment has already begun, call 250-519-5656.

To find one of our services

We accept patients who have been diagnosed with cancer and are referred by a doctor or a nurse practitioner.

See a list of our Services.

To request your health record

See the Request Patient Records page for instructions and forms.

To update your contact information with us

Contact the centre or clinic at which you were treated. Note for that confidentiality reasons you can't change your patient chart information by email.

For health questions

For general questions about health, contact your physician or other health-care professional directly for advice. You can also speak to a health-care professional any time, day or night, by calling 8-1-1 or visiting HealthLink BC.

For general information about cancer, see Types of CancerPlease note that we cannot diagnose or advise on medical conditions by phone or via email. 

Information for patients who live outside of B.C. or Canada:

If you are visiting B.C. and are having cancer-related health issues, please go to the nearest emergency room, hospital or urgent care centre. Please do not contact us for treatment. 

For more information see Out-of-province and Out-of-country Patients.

If you can't find what you're looking for on this page

Please send us a message using the "Contact Us Form" below.

The Internet is not a secure communications channel and any personal information you include about yourself may be intercepted and viewed during transfer. To reduce your privacy risk, do not include sensitive personal medical information.

BC Cancer as a public body is subject to the BC Freedom of Information and Protection of Privacy Act. As such we must tell you how we intend to use your personal information. Your email address will only be used to contact you and not for any other use. Any information you provide in your email message will be used to direct your request to the appropriate services and to support your request.

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