Skip to main content

Transportation & Lodging

Assistance with transportation and lodging associated with cancer treatment may be available for patients and their families.
For patients requiring additional assistance with travel and/or accommodation to and from BC Cancer sites, please connect with the Patient and Family Counseling (PFC) team in your area.
Transportation

Our team of volunteer drivers and dispatchers offers peace of mind for patients who may not have the means to drive to and from essential cancer treatments and medical appointments. The physical, emotional and financial burden is lifted knowing our friendly volunteers are only a call away.

 

To book a ride, call 604-515-5400


Learn more about the Volunteer Cancer Drivers Society at

www.volunteercancerdrivers.ca

 

This fund can help with travel costs. You are eligible if your household income is less than $150,000 per year and you need to travel for cancer treatment or appointments.


Visit the Canadian Cancer Society website. You can also call the Cancer Information Service at toll-free 1-888-939-3333.


Fund application form

If you live about a 4 hour drive or more from your cancer care and you want to travel by air, you can access free travel support from Hope Air. The Hope Air team will make flight arrangements on your behalf and cover all costs.


To learn more about Hope Air’s travel support:

 
Angel Flight of British Columbia is a volunteer-led registered non-profit organization that provides free air transportation to ambulatory cancer patients who are required to travel to treatment centres on Vancouver Island and the lower mainland.

To learn more about Angel Flight:

The BC Bus Program is available for low income seniors and people on disability from the Ministry of Social Development and Poverty Reduction. For more information, contact the BC Bus Program or call 1-866-866-0800.

 

BC Health Connections provides options for transportation to medical appointments. There are several programs that are available to your in your area.

BC Ferries provides assistance for people with disabilities, assured loading cards and is a part of the TAP program.

Medical Assured Loading (MAL) is a BC Ferries program offered for eligible patients who need to travel to and/or from a critical medical appointment by personal vehicle.

 

The TAP program through the Ministry of Health offers travel discounts to eligible B.C. residents who must travel for non-emergency medical appointment not available in their own community and whose travel expenses are not covered by third party insurance or other government programs.


To be eligible, you must be a BC resident and enrolled in the Medical Services Plan (MSP); you must have a physician’s referral for medical services that are not available locally, escorts are also eligible if traveling with those incapable of independent travel. TAP forms are available from your family doctor, specialist’s office, or a cancer centre.


  • Phone: 604-683-7151 (Vancouver)
  • Toll-free:1-800-663-7100 (elsewhere in B.C.)

Individuals (and spouses if required as medical escort) may be eligible for assistance with treatment travel costs through their private extended health benefit plans.

 

Wheels of Hope provides transportation to and from primary cancer treatments. Service is available in Vancouver Island, the Interior and Prince George.

 

For more information, or to register and ask for transportation, please call 1-888-939-3333.

If you have been certified by a qualified medical practitioner as experiencing a permanent impairment of mobility to such an extent that the use of public transportation would be hazardous you may quality for this rebate if you own or lease a vehicle.

 

People who are the registered vehicle owner (or if you lease the vehicle), have a permanent disability and are considered "handicapped" under the Motor Fuel Tax Act, may be eligible for a 25% discount on basic Autoplan. Applicant must have a Motor Fuel Tax claim number when applying for insurance discount. Limit of $400 per year could be claimed. Call the Consumer Taxation in Vancouver.


  • Phone: 604-660-4524
  • Toll-free: 1-877-388-4440

Where to park at a cancer centre:

See Parking for Patients.


Parking disability permits:

Parking signs allowing people with disabilities to use designated accessible parking spaces are available in most parking facilities. Permits are available to people with permanent or temporary disabilities that impair mobility and organizations that provide transportation to persons with mobility impairments. Refer to issuer for application and process.


  • If you need a permit for Greater Vancouver, Victoria & Prince George, apply online at Social Planning and Research Council of BC (SPARC BC) website.
  • For temporary, permanent or organization permit cost is $15. Visitor permits are $25. A refund of $10 is issued upon return of permit. For more information, call 604-718-7744.
  • If you need a permit for the BC Interior, apply in person at the City of Kelowna, Revenue Branch. Permanent (3 yrs) and Temporary (1 yr) permits are available the cost is $10 plus taxes. Permits must be returned to Revenue Branch,1435 Water Street, Kelowna. For more information, call 250-469-8757.

Check with airlines often they have services for people flying and who have special requirements including the need for a companion when traveling. Contact the airline for information.


Lodging

Where can you stay when you need to travel?

For those who need assistance with accommodations associated with cancer treatment appointments, the following resources are available:

Canadian Cancer Society Lodges
Cancer lodges run by the Canadian Cancer Society provide lodging for out of town patients and their families, who need to be close to a cancer centre for treatment or tests. You must be independent in your daily living activities and/or have an escort to assist you. 

The lodges are free for people with cancer and meals are included. There is a daily rate for a family member or support person.  The lodges have limited space and reservations are recommended. 

You can contact the Lodges directly to find out more or to register. 

  • Vancouver Lodge, 575 West 10th Avenue, Vancouver, BC, V5Z 4C3, Phone: 604-879-9131
  • Vancouver Island Lodge, 2202 Richmond Avenue, Victoria, BC, V8R 4R5, Phone: 250-592-2662
  • Southern Interior Rotary Lodge, 2251 Abbott Street, Kelowna, BC, V1Y1E2, Phone: 250-712-2203
  • BC Cancer – Prince George (Centre for the North), Kordyban Lodge, Prince George, BC, Phone: 250-562-3535

Hope Air

If you need to travel 4 hours or more to have your treatment and you want to fly, you can access free travel support from Hope Air. The Hope Air team will make flight arrangements on your behalf and cover all costs.  

To learn more about Hope Air’s travel support, visit hopeair.ca, email info@hopeair.ca or call 1-877-346-HOPE (4673)

Medical Travel Accommodation Listings
For more information about hotels, motels and inns close to your local cancer centre, refer to  Medical Travel Accommodation Listing. Put in the name of the city where you want to stay and you will receive a list of available accommodation. When you book a room, don't forget to request a medical rate.

Call your cancer centre Patient & Family Counselling Services they may have a list of alternate lodging options.


Traveling tips

Tab Heading
SOURCE: Transportation & Lodging ( )
Page printed: . Unofficial document if printed. Please refer to SOURCE for latest information.

Copyright © BC Cancer. All Rights Reserved.

    Copyright © 2024 Provincial Health Services Authority