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Patient & Family Counselling

Patient & Family Counselling offers counselling services to cancer patients and family members. We also lead support programs at each of the BC Cancer centres. 


You can see a counsellor at a regional cancer centre or talk to a counsellor on the phone. To make an appointment with a counsellor, please contact Patient & Family Counselling in the regional centre you wish to visit. See Contact us, below. 


Support programs

You can attend a support program at a regional cancer centre or online through Cancer Chat Canada. The programs offered can be found on a monthly calendar that is located on each cancer centre's Support Programs page. See Contact us, below.

From a patient

"I thought I was handling everything pretty well considering. But when I couldn't sleep anymore and just looking at my wife would make me feel like crying, I knew I needed more than just thinking positive." 

After being diagnosed with cancer

Someone receiving a diagnosis of cancer and receiving cancer treatment can feel intense emotions. We know that between 35% and 45% of all cancer patients experience significant emotional distress at some point. This is also true for family, friends and caregivers.

The experience of cancer can add another layer to a person’s life. Any difficulties or stressors that were there before still need to be dealt with. In addition, cancer diagnosis and treatment have their own set of challenges. 

We can help you cope with your emotions and assist with practical concerns. We know that patients who receive support are better able to manage such things as:


  • fear, anxiety and depression 
  • family tensions 
  • relationship problems 
  • lifestyle changes 
  • financial stressors 

Our counsellors

All our counsellors are masters- and doctorate-trained, with expertise in understanding the physical and biological aspects of cancer treatment and their impact on your well-being. 

Our counsellors can talk to you in person or over the phone. We work with individuals, couples and families throughout cancer treatment and beyond. 

We also lead support programs.

Our support

Our counsellors can provide support in the following areas:


  • practical and financial (what do I need, when and who do I contact) 
  • emotional and mental health (sadness, anger, depression, anxiety, grief and loss) 
  • social (relationships with family, healthcare providers and others) 
  • spiritual (beliefs, faith and hope)

Our role is to support you in:

  • assessing your emotional and mental health 
  • providing feedback 
  • defining what supports will be useful to improve your coping 
  • creating a plan to increase your coping skills and to reduce the impact on your overall health 
  • reviewing the plan to see if it worked 
  • looking for more solutions
  • leading support programs

Centre contact info

BC Cancer – Abbotsford 

  • Support programs
  • Patient & Family Counselling:
    • Phone: 604-851-4733
    • Toll free:1-877-547-3777 ext. 644733

BC Cancer – Prince George (Centre for the North) 

  • Support programs
  • Patient & Family Counselling:
    • Phone: 250-645-7330 
    • Toll free:1-855-775-7300

BC Cancer – Surrey

  • Support programs
  • Patient & Family Counselling:
    • Phone: 604-930-4000 
    • Toll free:1-800-523-2885

BC Cancer – Kelowna (Sindi Ahluwalia Hawkins Centre)

  • Support programs
  • Patient & Family Counselling:
    • Phone: 250-712-3963 
    • Toll free:1-888-563-7773 

BC Cancer – Vancouver 

  • Support programs
  • Patient & Family Counselling:
    • Phone: 604-877-6000 ext. 672194 
    • Toll free:1-800-663-3333 ext. 672194

BC Cancer – Victoria

  • Support programs
  • Patient & Family Counselling:
    • Phone: 250-519-5525 
    • Toll free: 1-800-670-3322

Our counsellors can refer you to supports in your community or you can find support services through the Canadian Cancer Society Info Line or Community Services Locator.


SOURCE: Patient & Family Counselling ( )
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