Background & Purpose
Are you interested in helping BC Cancer improve its phone system for patients?
As a patient or family partner, you will join a group of BC Cancer staff working on a project to enhance the phone systems used across the 6 BC Cancer Centres. You will help set project goals and metrics, brainstorm solutions, and make recommendations. Your commitment involves two 2-hour sessions, plus additional meetings and email communication as needed.
Level of Engagement
Collaborate: Partners collaborate with the project team in decision-making throughout the engagement.
Eligibility
- You are a patient or family partner.
- You have used the phone system at one of the 6 BC Cancer Centres (e.g. the appointment or treatment lines).
- You have experience and/or are interested in quality improvement projects.
- Partners will be selected based on the above eligibility and a mixture of geographic representation
Location: Virtual meetings and email
Date: May to July, 2024
Time Commitment: Up to 10 hours
Closing Date: Monday, April 22
